Accessibility Info

Access the Experience Columbus Accessibility Guide Here
 

Americans with Disabilities Act (ADA)

The Greater Columbus Convention Center (GCCC) ensures that it follows the Americans with Disabilities Act (ADA) and is highly accessible for people with disabilities and limited mobility. As a Public Assembly Facility, the GCCC is responsible for permanent building access accommodations such as wheelchair ramps, automatic doors, elevator standards, door-width standards, parking facilities, and restroom accessibility.

Wheelchairs & Scooters

If you (or an attendee) need a wheelchair, please contact Public Safety directly at (614) 827-2547. A member of our Public Safety Department will bring the wheelchair to you. We do ask that you exchange a photo ID for the wheelchair, which will be returned to you when you are done using the chair.

We also have electric scooters available to rent through our Pride Ride program. You can reserve a scooter by calling 614-827-2531 and paying by credit card. Our staff can also provide a list of companies that rent electric wheelchairs if you wish.

Please note advanced reservations are encouraged for scooters and/or wheelchairs.

Request Info Through the GCCC Guest Services Center Here
 

Parking

All parking facilities operated by the GCCC are completely accessible and offer reserved areas for people with disabilities, expectant /lactating people, and veteran guests. Please note, all parking is on a first-come, first-served basis, including disability permit parking. Exact numbers of available spaces vary according to show traffic.

Explore Parking Availability Here
 

KultureCity – Certified Sensory Inclusive Facility

GCCC staff are certified to recognize guests with sensory needs and handle sensory overload situations. Sensory Bags equipped with noise-canceling headphones, fidget tools, verbal cue cards, and weighted lap pads are available at our Guest Service Centers.

Guests can download the free KultureCity mobile app to view the sensory features available at the GCCC and the social story providing a preview of what one can expect when arriving to the convention center.

Download the KultureCity Mobile App Here

 

FAMILY CARE LOUNGE – (LACTATION ROOM)

The GCCC has a designated lactation (nursing) room located on the Central Atrium. We also have family restrooms located in Upper A-Pod (behind room A-210) and another in the Center Lounge restrooms near the South Café & Marketplace. These single-use areas are equipped with a seat, electricity outlets and a lockable door.
 

UNIVERSAL CHANGING TABLE

Located in the Family Restroom behind the Battelle Grand Ballroom. The GCCC provides safe and private changing tables that will accommodate everyone, including adults. The Universal Changing Table can also be adjustable by height.