Conference Program/Sessions

Title:
Speaker(s):	Session Speakers
Target Audience:	Session Tracks
Target Facility Track:	Session Tracks
Topics:	Session Tracks

Tuesday, Sep 22, 2026	Tuesday, Sep 22, 2026 4:30 PM - 5:30 PM EDT	After the Loss: Best Practices in Grief Support After the Loss: Best Practices in Grief Support explores practical, evidence-informed approaches to caring for patients’ families and loved ones following a death. This presentation reviews the core components of effective bereavement support, including early outreach, risk assessment for complicated grief, culturally responsive care, and interdisciplinary collaboration. Participants will learn strategies for meaningful communication, identifying vulnerability factors, and creating structured follow-up plans that extend beyond the immediate aftermath of loss. Emphasis is placed on balancing compassion with clinical skill, documenting appropriately, and supporting resilience while recognizing when referral to specialized services is indicated. Attendees will leave with actionable tools to strengthen bereavement programs and enhance continuity of care for grieving families. Speaker(s): Margot Lambright, LCSW-C, APHSW-C, National Director, Psychosocial Support, BAYADA Hospice Clinical/Resident Services Activities/Resident Services Clinical Staff Social Workers/Resident Well Being All Facility Types Above Location: 209, Roland E. Powell Convention Center	Location: 209, Roland E. Powell Convention Center	2026092216:3017:30 001	TUE, SEP 22	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BC571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Wednesday, Sep 23, 2026	Wednesday, Sep 23, 2026 8:00 AM - 9:00 AM EDT	Beyond Compliance 2: 3rd Party Risk, Basic Mitigation and Cyber Insurance Impacts We’ll define what third-party risk really means in senior living—how vendors, platforms, and connected services can become your exposure even when they’re “not your systems”—and how to spot the biggest risk drivers before they turn into incidents. We’ll then break down basic mitigation that actually lowers risk versus “box checking” for compliance, focusing on a practical baseline you can implement and measure. Finally, we’ll connect the dots to liability: how the strength (or weakness) of your cyber risk and compliance program can influence outcomes when something goes wrong—regulatory scrutiny, contract and lawsuit risk, and how defensibility changes based on what you can prove you did before an event. Speaker(s): Steve Cambere, EVP, Steve Cambere Leadership BD/Marketing CFOs/Business Office Leadership/Administrators/Directors/Managers All Facility Types Above Location: 209, Roland E. Powell Convention Center	Location: 209, Roland E. Powell Convention Center	2026092308:0009:00 001	WED, SEP 23	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA B9571F5C-05B5-F011-810B-D679B2EFE6FA B3571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Wednesday, Sep 23, 2026	Wednesday, Sep 23, 2026 10:45 AM - 11:45 AM EDT	Calm in the Moment: Coaching Teams Through Distressed Reactions When Caring for Individuals Living with Dementia This session explores one of the most urgent challenges in aging services: effectively preventing and responding to distressed reactions among individuals living with dementia. Too often labeled simply as “behaviors,” these expressions are frequently misunderstood. In reality, they are meaningful communication—signals of unmet needs, fear, pain, trauma, boredom, or environmental stress. When care partners lack the knowledge and practical tools to interpret these messages, responses can unintentionally escalate distress, contribute to team member frustration and burnout, and diminish quality of life for those receiving care. Participants will gain a practical, person-centered framework for understanding the root causes of distressed reactions and implementing proactive, non-pharmacological strategies that reduce risk and build trust. Through real-world examples and actionable interventions, this session equips leaders and frontline teams to shift from reaction to prevention—creating calmer environments, stronger relationships, and more compassionate dementia care outcomes across settings. Speaker(s): Carrie Chiusano, PCHA, CADDCT, CDP, ADC, Executive Director, Dementia Care Center of Excellence, Presbyterian SeniorCare Network Clinical/Resident Services BD/Marketing Activities/Resident Services CFOs/Business Office Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 209, Roland E. Powell Convention Center	Location: 209, Roland E. Powell Convention Center	2026092310:4511:45 001	WED, SEP 23	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BC571F5C-05B5-F011-810B-D679B2EFE6FA B3571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Tuesday, Sep 22, 2026	Tuesday, Sep 22, 2026 12:45 PM - 1:45 PM EDT	Designing the Senior Living Experience of 2030: What Operators Need to Build Toward Now As senior living continues to evolve, preparing for 2030 requires more than keeping up with today’s trends. It demands a thoughtful approach to building flexible, intelligent technology foundations now. Rising resident acuity, staffing pressures, and growing expectations from residents and families are reshaping what a “modern” senior living experience looks like. In this forward-looking session, we’ll explore the key technology shifts shaping the next decade of senior living, including intelligent care environments, predictive insights, digital engagement, and integrated platforms. Attendees will gain practical guidance on how to prioritize near-term investments while planning for emerging capabilities and ensuring their communities are positioned to adapt, scale, and deliver exceptional experiences well into the future. Speaker(s): Lee Kilmer, Vice President, Product Management, MatrixCare Leadership Activities/Resident Services Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 209, Roland E. Powell Convention Center	Location: 209, Roland E. Powell Convention Center	2026092212:4513:45 001	TUE, SEP 22	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA B9571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Thursday, Sep 24, 2026	Thursday, Sep 24, 2026 9:15 AM - 10:15 AM EDT	Elevating Employee Benefits: Exploring Strategic Retirement Options for Long-Term Care Organizations In today's competitive labor market, offering robust employee benefits is essential for attracting and retaining top talent while managing operational demands. This session provides an overview of Pooled Employer Plans (PEPs)—a flexible, professionally managed retirement plan structure that allows multiple unrelated employers to pool resources under a single plan. By partnering with a knowledgeable consultant, organizations can evaluate whether a PEP approach aligns with their goals, potentially simplifying plan administration, reducing fiduciary and compliance responsibilities, achieving cost efficiencies through shared scale, and accessing enhanced investment choices. Attendees will gain practical insights into how PEPs can support broader employee financial wellness initiatives, complement existing benefits strategies, and free up leadership time to focus on core mission priorities in the demanding long-term care environment. Speaker(s): Ron Santo, Vice President, Director of Client Service & Consulting, Kelly Benefits Advisory Leadership CFOs/Business Office Leadership/Administrators/Directors/Managers All Facility Types Above Location: 209, Roland E. Powell Convention Center	Location: 209, Roland E. Powell Convention Center	2026092409:1510:15 001	THU, SEP 24	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA B9571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Thursday, Sep 24, 2026	Thursday, Sep 24, 2026 4:15 PM - 5:15 PM EDT	How I Learned to Stop Worrying and Love Medicaid Eligibility The successful evaluation of the financial profile of a resident applying to your facility can mean the difference between a resident whose Medicaid eligibility is approved without issue (leaving a revenue stream) or a resident who becomes a financial albatross without MA eligibility (or a significant penalty). This seminar will provide some times/pointers on areas to be aware in the evaluation of the financial background of a resident anticipated to be Medicaid pending and how to ensure that their account does not end up costing you potentially hundreds of thousands of dollars in lost revenue. We will review the eligibility process with an eye towards issues that can create penalties or ineligibility and what red flags to keep an eye out for. We will also discuss recent changes to the law regarding further restrictions on the attachment of property and other ways to ensure consistent revenue stream if problems arise. Speaker(s): Christopher McNally, J.D., Attorney/Partner, Bodie Law Management and Operations CFOs/Business Office Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers Skilled Nursing facility Location: 209, Roland E. Powell Convention Center	Location: 209, Roland E. Powell Convention Center	2026092416:1517:15 001	THU, SEP 24	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BA571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C2571F5C-05B5-F011-810B-D679B2EFE6FA
Wednesday, Sep 23, 2026	Wednesday, Sep 23, 2026 3:30 PM - 4:30 PM EDT	Kitchen Survey Ready: Every Day, Every Tray Kitchen Survey Ready: Every Day, Every Tray prepares skilled nursing facility dining teams for F812 compliance and survey success. This session reviews commonly cited kitchen deficiencies, including food receiving and storage, labeling and dating, personal hygiene, and cleaning and sanitizing. Participants will explore real survey case studies and learn practical, proactive strategies to strengthen daily operations and reduce risk. Emphasis is placed on using CMS observation tools, preventing cross-contamination, maintaining accurate temperature logs, and reinforcing sanitation standards. Attendees will leave with actionable best practices to support regulatory compliance and protect resident safety every day. Speaker(s): Tony Aquilino, Certified Dietary Manager, Certified Food Protection Professional (CDM, CFP, Sr. Director of Dining Operations, Healthcare Services Group Regulatory Leadership/Administrators/Directors/Managers Skilled Nursing facility Location: 209, Roland E. Powell Convention Center	Location: 209, Roland E. Powell Convention Center	2026092315:3016:30 001	WED, SEP 23	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BB571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C2571F5C-05B5-F011-810B-D679B2EFE6FA
Tuesday, Sep 22, 2026	Tuesday, Sep 22, 2026 2:00 PM - 3:00 PM EDT	No More "Othering and Others:" Creating a Culture of Inclusion for Residents and Staff This engaging and interactive session will explore and examine, language, history, and spheres of influence that contribute to the barriers of inclusion. This exploration starts with self-examination, understanding how our brains are wired to familiarity, and the need for an enemy. Attending this session will contribute to you being better able to participate more positively in the organization culture(s) improving residents quality of care, and building more trusting relationships. Participants are encouraged to arrive with an open mind, their authentic selves, and being ready to move on from a passive neutral posture, to a more actionable stance that promotes, equity, inclusion, and an increased sense of organizational belonging for all. "Othering" is illustrated in our language, behaviors, and our daily walk and interactions. In this session you will be ready to promote a new walk towards a more inclusive workplace that makes your organization a great place to live/work Speaker(s): Jeffrey Ash, Ed.D., Chief Diversity, Equity, Inclusion, and Belonging Officer, The Universities at Shady Grove (USG) Leadership Activities/Resident Services Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 209, Roland E. Powell Convention Center	Location: 209, Roland E. Powell Convention Center	2026092214:0015:00 001	TUE, SEP 22	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA B9571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Wednesday, Sep 23, 2026	Wednesday, Sep 23, 2026 4:45 PM - 5:45 PM EDT	Sailing Through Survey: Know What’s Being Cited - and Have a Plan CMS has been completing regulatory surveys inconsistently over the past year due to the threat of or actual government shut down. Even though the government chaos has impacted the scheduling of routine surveys, LTC facilities still need to be aware of what citations are occurring. Does your facility know what regulatory citations are occurring in the nation? In their individual region or in their state? Do you know where to find them? Does the interdisciplinary team understand the top 10 deficiencies, what is the cause, prevention and how the facility can develop proactive systems to address concerns and ensure that the facility staff understands that the prevention process must include the entire team. Please join us in discussing the answers to these questions, identify what survey citations are in the current top ten and find methods to prevent the citations from occurring. Speaker(s): Barbara Bates, MSN, RAC-CT, DNS-MT, QCP-MT, Senior Advisor/Executive Trainer/Healthcare Consultant, Barbara A. Bates Linda Winston, RN, MSN, BS, DNS-MT, QCP-MT, RAC-CTA, RAC-CT, Senior Advisor/Executive Trainer/Nursing Consultant, MDS Consultants, Inc Regulatory Activities/Resident Services Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers Skilled Nursing facility Location: 209, Roland E. Powell Convention Center	Location: 209, Roland E. Powell Convention Center	2026092316:4517:45 001	WED, SEP 23	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BB571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C2571F5C-05B5-F011-810B-D679B2EFE6FA
Tuesday, Sep 22, 2026	Tuesday, Sep 22, 2026 3:15 PM - 4:15 PM EDT	Senior Living Transformed!…By Design The design of Senior Living communities is evolving beyond visually impressive spaces toward environments that feel natural, reassuring, and deeply human. Finding a balance between grand statement experiences and spaces that prioritize comfort and everyday usability is key. Designing amenity areas for seniors is about more than aesthetics—it’s about dignity, independence, and daily comfort. Thoughtful environments can significantly enhance quality of life by reducing physical strain, encouraging social interaction, and supporting cognitive well-being – improving overall wellness.? This seminar explores how intentional design strategies can transform amenity spaces into meaningful extensions of home. We will examine how empathetic planning, careful material selection, and purposeful spatial organization contribute to environments that encourage connection, activity, and confidence. We will walk through two real-world examples of how we designed functional and thoughtful spaces that energize the seniors living in these communities. Speaker(s): Janet Spees, Registered Architect, Architect, Hord Coplan Macht Amy Warren, CID, Associate, Interior Designer, Hord Coplan Macht Other Design BD/Marketing Activities/Resident Services CFOs/Business Office Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 209, Roland E. Powell Convention Center	Location: 209, Roland E. Powell Convention Center	2026092215:1516:15 001	TUE, SEP 22	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BE571F5C-05B5-F011-810B-D679B2EFE6FA B3571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Thursday, Sep 24, 2026	Thursday, Sep 24, 2026 3:00 PM - 4:00 PM EDT	The Spirit and Practice of Intergenerational Wellness This presentation explores the philosophy and practical application of intergenerational health and wellness, emphasizing the importance of closing the gap between LifeSpan and HealthSpan. Drawing on Rich's professional background, personal medical history and lifelong commitment to movement, the program highlights how cardiovascular training, strength training, and flexibility all work together to support physical function, independence and quality of life across all ages. The presentation reinforces how intentional goal setting, exercise and nutritional essential to maintaining long term health. Speaker(s): Rich Rigali, PT, MA, GCS, BS, Owner/CEO, Assisted Rehab Other Senior Fitness BD/Marketing Activities/Resident Services CFOs/Business Office Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 209, Roland E. Powell Convention Center	Location: 209, Roland E. Powell Convention Center	2026092415:0016:00 001	THU, SEP 24	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BE571F5C-05B5-F011-810B-D679B2EFE6FA B3571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Thursday, Sep 24, 2026	Thursday, Sep 24, 2026 8:00 AM - 9:00 AM EDT	When Substance Use Enters Long-Term Care Residents do not arrive at long-term care as blank slates. Increasingly, they enter nursing homes and assisted living communities with established patterns of alcohol misuse, prescription dependence, opioid exposure, or diagnosed substance use disorders. National surveillance data from the National Survey on Drug Use and Health and the Centers for Disease Control and Prevention demonstrate rising substance use trends among adults aged sixty-five and older, making these complexities more visible at admission. This session explores what it means when substance use enters the long-term care environment. Drawing from current epidemiologic data, geriatric prescribing guidance, and addiction research, participants will examine admission assessment considerations, behavioral differentiation, medication safety, and coordinated team strategies. The focus is not on blame, but on readiness—equipping leaders and clinicians to respond thoughtfully, safely, and collaboratively when substance use becomes part of the care landscape. Speaker(s): Tonoah Hampton, DSL, MSN, RM, CM, DM, Dr., Balm Inc Clinical/Resident Services Activities/Resident Services Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 209, Roland E. Powell Convention Center	Location: 209, Roland E. Powell Convention Center	2026092408:0009:00 001	THU, SEP 24	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BC571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Wednesday, Sep 23, 2026	Wednesday, Sep 23, 2026 4:45 PM - 5:45 PM EDT	National Assisted Living Policy Update with NCAL Join LaShuan Bethea, Executive Director of the National Center for Assisted Living, for a timely update on the major initiatives, policy priorities, and regulatory developments shaping the assisted living sector. This one-hour session will provide insight into NCAL’s current advocacy efforts, emerging state and federal policy trends, and key issues affecting assisted living providers, residents, families, and the broader long-term care community Speaker(s): LaShuan Bethea, Executive Director, AHCA/NCAL Leadership Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers CFOs/Business Office Assisted Living Facility Location: 215, Roland E. Powell Convention Center	Location: 215, Roland E. Powell Convention Center	2026092316:4517:45 000	WED, SEP 23	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA B9571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA C3571F5C-05B5-F011-810B-D679B2EFE6FA
Tuesday, Sep 22, 2026	Tuesday, Sep 22, 2026 3:15 PM - 4:15 PM EDT	Active Aging of Senior Consumers: Insights and Opportunities Today’s consumer is an aging adult, typically 65 or older, who is increasingly taking a more active, technology-enabled role in managing their health and wellness. What does this mean for senior living communities? How can we partner with seniors to deliver a model of care that meets their needs? This session will begin by reviewing the 9 principles of active aging giving examples of how these can be incorporated into all facets of senior living. The session further defines and describes technology innovations and other DTC health services providers can explore as new service lines or use to enhance existing service lines. Evidence-based research and results of key focus groups will be presented to support the discussion. Participants will have the opportunity to share their best practices and collaborate with peers to identify those factors that with create the senior living community of today (and tomorrow). Speaker(s): Kathleen Weissberg, OTD, OTR/L, CADDCT, CDP, CMDCP, CFPS, CGCS, TIE, National Director of Education, Select Rehabilitation Clinical/Resident Services BD/Marketing Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers Continuing Care Retirement Communities (CCRC) Location: 215, Roland E. Powell Convention Center	Location: 215, Roland E. Powell Convention Center	2026092215:1516:15 001	TUE, SEP 22	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BC571F5C-05B5-F011-810B-D679B2EFE6FA B3571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C4571F5C-05B5-F011-810B-D679B2EFE6FA
Tuesday, Sep 22, 2026	Tuesday, Sep 22, 2026 2:00 PM - 3:00 PM EDT	Advancing Fall Prevention in Skilled Nursing: Practical AI Tactics That Cut Incidents and Protect Residents Falls remain one of the most urgent and costly challenges in skilled nursing, but providers can now act earlier with AI-driven, real-time insights that surface risk patterns before incidents occur. This session moves beyond theory to show exactly how SNFs are combining EHR data, sensor inputs, and staff observations to flag changes in mobility, sleep, medications, and toileting that drive targeted interventions on the floor. We will walk through a step-by-step model for deploying fall-risk analytics, closing the loop with rapid huddles, and measuring results without adding burden to clinical teams. Maria Benito-Spero (Clinical Informatics) and Mae Mutuc (FCOS–Case Mix Director) from Fundamental will share lessons learned, pitfalls to avoid, and how to align AI insights with staffing realities, survey readiness, and family communication. Speaker(s): Lee Kilmer, Vice President, Product Management, MatrixCare Allison Rainey, APRN, FNP-BC, RACT-CT, Head of Nursing and Clinical Informatics, MatrixCare Clinical/Resident Services Activities/Resident Services Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers Skilled Nursing facility Location: 215, Roland E. Powell Convention Center	Location: 215, Roland E. Powell Convention Center	2026092214:0015:00 001	TUE, SEP 22	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BC571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C2571F5C-05B5-F011-810B-D679B2EFE6FA
Wednesday, Sep 23, 2026	Wednesday, Sep 23, 2026 3:30 PM - 4:30 PM EDT	An Evidence-Based Approach to Assessment of Decisional Capacity in Long-Term Care Settings Assessment of decisional capacity is a delicate and often challenging process. It involves careful consideration of complex factors and potentially conflicting priorities. Unfortunately, the desire to empower is sometimes at odds with the need to protect. With age being the greatest risk factor for dementia, older adults are at a heightened risk for cognitive impairment. They also tend to be faced with complicated end-of-life decisions. As providers and caregivers for long-term care residents, we must remain keenly attuned to their decisional capacity. This presentation outlines all the necessary components of a comprehensive decisional capacity evaluation and provides examples of evidence-based tools to substantiate conclusions. It also offers guidance on timing of capacity referrals and clarification of referral questions. Case examples will be reviewed. Speaker(s): Melissa Tanner, Ph.D., Licensed Psychologist, CounterPoint Health Services Clinical/Resident Services Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 215, Roland E. Powell Convention Center	Location: 215, Roland E. Powell Convention Center	2026092315:3016:30 001	WED, SEP 23	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BC571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Tuesday, Sep 22, 2026	Tuesday, Sep 22, 2026 11:30 AM - 12:30 PM EDT	Can Transformative Leadership bring Staff Consistency and Culture Change? High turnover among clinical and administrative staff poses risks to patient safety and interferes with team cohesion. In many healthcare settings, annual attrition rates exceed industry benchmarks by 15–20%, adding up recruitment costs and disrupting continuity of care (Rošková, Schraggeová, & Jakubek, 2024). Concurrently, caring for older adults with cognitive, medical, and functional challenges requires that patient-centered practices and cultural humility are deeply understood by the entire team. This leadership need assessment is intended to understand the gap between current leadership capacities, leadership styles and the competencies required to stabilize staffing and guide meaningful culture change to improve outcomes for older adults. Culture surveys suggest teams often work in silos, having an “in-group” and “out-group.” In addition, communication barriers and resistance to change or new equity initiatives often plague health care teams (Jerab & Mabrouk, 2023). Speaker(s): Fatima Naqvi, MD., CMD, Medical Director, GEORGE WASHINGTON MEDICAL FACULTY ASSOCIATES Leadership BD/Marketing Activities/Resident Services CFOs/Business Office Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 215, Roland E. Powell Convention Center	Location: 215, Roland E. Powell Convention Center	2026092211:3012:30 001	TUE, SEP 22	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA B9571F5C-05B5-F011-810B-D679B2EFE6FA B3571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Friday, Sep 25, 2026	Friday, Sep 25, 2026 9:15 AM - 10:15 AM EDT	Closing the Gaps in Advance Care Planning: Building Alignment, Access, and Accountability Across Care Settings Advance care planning (ACP) is a core component of post-acute care. As quality measures tighten to align care with stated preferences, high-quality, interoperable ACP is increasingly in the spotlight. For many acute-care providers, the growing emphasis on care alignment requires renewed attention. ACP programs frequently don’t operate at their highest potential or achieve their primary objective: helping individuals avoid unwanted or non-beneficial interventions and aligning care more closely with their documented treatment preferences. Too often, documents are inaccessible at critical moments of decision-making. When clinicians cannot reliably retrieve treatment preferences, care teams may default to high-intensity interventions that do not reflect patient wishes. Fragmented processes further increase the risk of delivering care that patients may not have chosen. This session will present a structured framework and practical tools that organizations can implement to strengthen ACP programs and improve the consistency, accessibility, and reliability of documented treatment preferences across care settings. Speaker(s): Mike Munoz, Chief Product Officer, MyDirectives Joanne Eason, Senior Strategist, MyDirectives Clinical/Resident Services Activities/Resident Services Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 215, Roland E. Powell Convention Center	Location: 215, Roland E. Powell Convention Center	2026092509:1510:15 001	FRI, SEP 25	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BC571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Wednesday, Sep 23, 2026	Wednesday, Sep 23, 2026 8:00 AM - 9:00 AM EDT	Creating an (Almost) Stress-Free Experience for Residents and Their Family Caregivers Do you look forward to needing a hospital, nursing home, psychotherapist, or any other health/mental health service? Neither do our residents and their families! Even though they dread needing senior living, we have a lot of control over how they ultimately perceive their experience with us. When we make the senior living experience less stressful for those seeking help, there are better clinical outcomes, fewer complaints, and less staff burnout. This engaging program, led by a former psychotherapist, will help you better understand the mindset of those you serve and make necessary changes so residents and family caregivers are better set up for success. Speaker(s): Jennifer FitzPatrick, LCSW-C, CSP, Author/Certified Speaking Professional, Jenerations Health Education Clinical/Resident Services BD/Marketing Activities/Resident Services Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 215, Roland E. Powell Convention Center	Location: 215, Roland E. Powell Convention Center	2026092308:0009:00 001	WED, SEP 23	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BC571F5C-05B5-F011-810B-D679B2EFE6FA B3571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Friday, Sep 25, 2026	Friday, Sep 25, 2026 11:30 AM - 12:30 PM EDT	Hearts and Minds: THE Employee Experience Strategy for the 21st Century In a labor market where nearly every organization claims to “care,” culture is the true differentiator—and recognition sits at its core. More than praise, meaningful recognition transforms values into visible action and connects daily work to shared purpose. When recognition is systematic, specific, and story-driven, it becomes a powerful driver of retention, engagement, and clinical quality. Research shows effective recognition programs are among the most powerful and cost-effective tools available to care providers. Harvard Business Review identifies recognition as essential for healthcare professionals motivated by service and meaning. Organizations that invest in authentic recognition see reduced burnout, stronger teamwork, and measurable improvements in patient and resident outcomes. This session explores the science of recognition and offers practical insights into how story-driven acknowledgment strengthens culture, builds trust across care teams, and helps organizations stand out as true employers of choice. Speaker(s): Nate Hamme, BA Political Science and Anthropology, President and Executive Director, Ceca Foundation Leadership Leadership/Administrators/Directors/Managers All Facility Types Above Location: 215, Roland E. Powell Convention Center	Location: 215, Roland E. Powell Convention Center	2026092511:3012:30 001	FRI, SEP 25	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA B9571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Tuesday, Sep 22, 2026	Tuesday, Sep 22, 2026 4:30 PM - 5:30 PM EDT	How Long-Term Care Can Use EQIP to Increase Revenue and Improve Outcomes This session will explore how long-term care providers can leverage the Episode Quality Improvement Program (EQIP) to increase revenue while improving patient outcomes. Attendees will gain a clear understanding of how EQIP works, including attribution, performance metrics, and financial incentives, and how long-term care settings can strategically participate. The presentation will outline practical steps to identify opportunity areas, strengthen care coordination, reduce avoidable hospitalizations, and improve quality scores that directly impact reimbursement. Real-world examples will demonstrate how aligning clinical workflows with value-based care principles can drive measurable financial and clinical results. Participants will leave with actionable strategies to optimize performance under EQIP, position their organizations for success in Maryland’s value-based care landscape, and better serve residents through improved quality and continuity of care. Speaker(s): Gene Ransom, CEO, MedChi Management and Operations CFOs/Business Office Clinical Staff Leadership/Administrators/Directors/Managers All Facility Types Above Location: 215, Roland E. Powell Convention Center	Location: 215, Roland E. Powell Convention Center	2026092216:3017:30 001	TUE, SEP 22	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BA571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Thursday, Sep 24, 2026	Thursday, Sep 24, 2026 4:15 PM - 5:15 PM EDT	Improving Family Members' Engagement and Satisfaction Through Psychoeducation Having a family member in a long-term care facility can be extremely challenging. Relinquishing control of a loved one's care can elicit a range of emotions from guilt to frustration. If cognitive impairment is a factor, it can be hard for family members to get a clear picture of their loved one's experience. This is especially true if denial is at play. Unfortunately, a family member's frustration with circumstances can sometimes be projected onto the facility, leading to conflict or disengagement. This presentation offers specific strategies for communicating with families, resolving conflict, and educating them about their loved one's condition. Dealing with denial regarding cognitive impairment is highlighted. Specific case examples are offered. Speaker(s): Melissa Tanner, Ph.D., Licensed Psychologist, CounterPoint Health Services Clinical/Resident Services Activities/Resident Services Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 215, Roland E. Powell Convention Center	Location: 215, Roland E. Powell Convention Center	2026092416:1517:15 001	THU, SEP 24	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BC571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Friday, Sep 25, 2026	Friday, Sep 25, 2026 8:00 AM - 9:00 AM EDT	Making AI Make Sense: What We Learned Designing Generative AI Education for Older Adults At the University of Maryland, we designed and delivered a three-week workshop introducing older adults to Generative AI. The workshop emphasized practical tips and real-world applications, while also addressing foundational concepts and key ethical considerations related to GenAI use. Throughout the workshops, we systematically collected data to assess participant understanding, engagement, and concerns, allowing us to establish an evidence-based baseline for the curriculum. We now aim to share both our findings and curriculum with organizations interested in integrating Generative AI education into their local communities. Speaker(s): Galina Reitz, PhD, Faculty Director, University of Maryland College Park Leadership Activities/Resident Services Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 215, Roland E. Powell Convention Center	Location: 215, Roland E. Powell Convention Center	2026092508:0009:00 001	FRI, SEP 25	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA B9571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Tuesday, Sep 22, 2026	Tuesday, Sep 22, 2026 12:45 PM - 1:45 PM EDT	Marketing as an Introvert Marketing doesn’t have to be loud to be effective. In fact, introverts possess unique strengths that can make them exceptional marketers. This presentation is designed to empower introverts by highlighting how qualities like deep listening, thoughtful communication, and authenticity can drive powerful marketing results. Discover how to turn your quieter nature into a marketing superpower and succeed in a world that often favors extroversion. We’ll explore strategies for building genuine client relationships, crafting authentic messaging, and using social media to build brand awareness. You’ll learn how to harness your core introverted strengths for sustainable success, engage meaningfully on social media, and ask thoughtful questions at networking events to foster deeper connections. By the end of this session, you’ll walk away with practical tools and a newfound confidence in your ability to market yourself and your business while staying true to your personality. Speaker(s): David Posner, MBA, Founder/Speaker, 3 Point Care Consulting (David Posner) Marketing BD/Marketing CFOs/Business Office Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 215, Roland E. Powell Convention Center	Location: 215, Roland E. Powell Convention Center	2026092212:4513:45 001	TUE, SEP 22	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BD571F5C-05B5-F011-810B-D679B2EFE6FA B3571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Friday, Sep 25, 2026	Friday, Sep 25, 2026 10:30 AM - 11:30 AM EDT	Panel Discussion: The ROI of Resilience: Why Financial Wellness is a Strategic Retention Tool While raising wages is the standard response to turnover, many senior care leaders find that higher pay alone fails to stop the churn. This panel addresses the fiscal reality of workforce instability by exploring the measurable return on investment for holistic wellness programs. Featuring a program architect, a CFO, and a community administrator, the session compares support models—ranging from standard EAPs to 1-on-1 financial counseling—to identify which strategies truly drive staff loyalty. Using the session's provided ROI Roadmap, attendees will learn to differentiate between high-cost turnover cycles and the long-term savings of a financially empowered workforce. We will cover real-world implementation stories that illustrate how to reduce recruitment and training costs by shifting organizational culture. You will leave with a practical framework to stabilize your team, protect your margins, and transform your facility into a high-retention environment through proactive employee support. Speaker(s): Shay Cook, Accredited Financial Counselor® and Financial Fitness Coach®, CEO & Founder, Crusaders for Change, LLC Bethany Hawkins Gabriella (Gaby) Beard, Regional Director of Operations, Viva Senior Living Kara Texiera, Director of Post-Acute Partnerships, LeaderStat Management and Operations Clinical Staff Leadership/Administrators/Directors/Managers All Facility Types Above Location: 215, Roland E. Powell Convention Center	Location: 215, Roland E. Powell Convention Center	2026092510:3011:30 001	FRI, SEP 25	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BA571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Thursday, Sep 24, 2026	Thursday, Sep 24, 2026 3:00 PM - 4:00 PM EDT	Savoring Moments: Dining with Dementia The purpose of this presentation is to equip and inspire caregivers with practical, evidence-based strategies. These strategies are designed to enhance quality of life, improve nutritional outcomes, and reduce the stress that often surrounds mealtimes for both residents and caregivers. Throughout my professional journey, I have learned that understanding the science is only the beginning; the true impact lies in translating research into intentional, everyday practices that meet residents where they are. When we combine knowledge with compassion and creativity, we move beyond simply serving meals and instead create dining experiences rooted in dignity, respect, and meaningful human connection. Speaker(s): Maggie Carrick, CDP, CFM, Vice President of Food and Dining, Larmax Homes Other Dining Services/Operations BD/Marketing Activities/Resident Services Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 215, Roland E. Powell Convention Center	Location: 215, Roland E. Powell Convention Center	2026092415:0016:00 001	THU, SEP 24	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BE571F5C-05B5-F011-810B-D679B2EFE6FA B3571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Wednesday, Sep 23, 2026	Wednesday, Sep 23, 2026 10:45 AM - 11:45 AM EDT	The New Workforce Blueprint: Reinventing Recruiting, Hiring, and Staffing Senior living workforce challenges continue to evolve—and so must our leadership strategies. This session explores how operators can successfully manage and motivate the emerging Gen Z and Gen Alpha workforce, modernize hiring practices, and adopt data-driven decision-making to stabilize staffing. Participants will learn how to leverage workforce analytics, redesign outdated staffing models, and reframe the role of the Administrator as the organization’s Chief Talent Officer. Through practical tools, generational insight, and strategic approaches to recruitment, retention, and scheduling, attendees will leave with a clear roadmap for building a more sustainable, high-performing workforce. Speaker(s): Gina Mancini, LNHA, Director of Workforce Solutions, LeaderStat Leadership Leadership/Administrators/Directors/Managers All Facility Types Above Location: 215, Roland E. Powell Convention Center	Location: 215, Roland E. Powell Convention Center	2026092310:4511:45 001	WED, SEP 23	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA B9571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Thursday, Sep 24, 2026	Thursday, Sep 24, 2026 9:15 AM - 10:15 AM EDT	Mitigating Risk Following a Serious Safety Event: The First 24 Hours and Beyond This session will equip attendees with a clear, practical framework for managing serious safety events from initial recognition through final resolution. Participants will learn how to identify qualifying events using state, federal, and resident-safety-expert definitions, and how to activate an effective organizational response. The presentation will outline how to structure specialized response teams, coordinate immediate actions, and conduct comprehensive investigations, including interviewing techniques, evidence collection, and appropriate use of external experts. The session will also guide attendees through best practices for resolving serious safety events. Topics include conducting transparent disclosures to residents or legal representatives, completing root cause analyses, planning for ongoing care, and collaborating with legal and insurance partners. Attendees will leave with actionable steps to strengthen their organization’s event-management process and reduce future risk. Speaker(s): Marcy Jack, RCM&D Unison Risk Advisors Other Risk Management Activities/Resident Services Clinical Staff Leadership/Administrators/Directors/Managers CFOs/Business Office Social Workers/Resident Well Being All Facility Types Above Location: 215, Roland E. Powell Convention Center	Location: 215, Roland E. Powell Convention Center	2026092409:1510:15 000	THU, SEP 24	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BE571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Thursday, Sep 24, 2026	Thursday, Sep 24, 2026 8:00 AM - 9:00 AM EDT	Beyond the Binder: From Compliance Exercise to Culture Change QAPI doesn’t have to be the binder that lives on a shelf and only comes out when surveyors are in the parking lot or the entrance conference! This session is designed for nursing home administrators, directors of nursing, QI leaders and the management team, who want to turn QAPI into a practical leadership tool that actually improves outcomes, staff engagement, resident engagement and the bottom line. Using real-world examples (the good, the bad, and the why did we do it that way for ten years), participants will learn how to integrate QAPI into everyday decision-making, align it with organizational goals, and use data to focus on what truly matters. Attendees will leave with practical tools, clear talking points for boards and owners, and realistic strategies to make QAPI useful, sustainable, and—dare we say—worth the effort. Speaker(s): Janine Finck-Boyle, MBA/HCA, LNHA, QCP, Senior Vice President, Engagement, AAPACN Regulatory Leadership/Administrators/Directors/Managers Skilled Nursing facility Location: 215, Roland E. Powell Convention Center	Location: 215, Roland E. Powell Convention Center	2026092408:0009:00 000	THU, SEP 24	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BB571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C2571F5C-05B5-F011-810B-D679B2EFE6FA
Wednesday, Sep 23, 2026	Wednesday, Sep 23, 2026 9:15 AM - 10:30 AM EDT	Courage, Caregiving, and Change: Lessons for Leading in Long-Term Care Award-winning journalist, author, health advocate, and nationally recognized keynote speaker Joan Lunden brings a powerful and deeply relevant perspective to long-term care leaders, providers, and caregivers. Drawing from her personal and professional experiences with aging, family caregiving, health advocacy, resilience, and public storytelling, Joan will explore the human side of care and the critical role long-term care professionals play in helping older adults and families navigate some of life’s most vulnerable transitions. Speaker(s): Joan Lunden Leadership BD/Marketing Activities/Resident Services Leadership/Administrators/Directors/Managers CFOs/Business Office Clinical Staff Social Workers/Resident Well Being All Facility Types Above Location: Performing Arts Center (PAC), Roland E. Powell Convention Center	Location: Performing Arts Center (PAC), Roland E. Powell Convention Center	2026092309:1510:30 000	WED, SEP 23	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA B9571F5C-05B5-F011-810B-D679B2EFE6FA B3571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Thursday, Sep 24, 2026	Thursday, Sep 24, 2026 10:30 AM - 11:45 AM EDT	Strength, Resilience, and the Future of Wellness in Long-Term Care Jillian Michaels, nationally recognized health and wellness expert, author, entrepreneur, and motivational speaker, will explore how wellness must extend beyond individual exercise or diet plans and become part of a broader culture of care. Her presentation will address themes relating to resident quality of life, workforce resilience, chronic disease prevention, healthy aging, staff engagement, and the importance of helping both caregivers and older adults feel empowered rather than overwhelmed. Speaker(s): Jillian Michaels Leadership BD/Marketing Activities/Resident Services Leadership/Administrators/Directors/Managers CFOs/Business Office Clinical Staff Social Workers/Resident Well Being All Facility Types Above Location: Performing Arts Center (PAC), Roland E. Powell Convention Center	Location: Performing Arts Center (PAC), Roland E. Powell Convention Center	2026092410:3011:45 000	THU, SEP 24	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA B9571F5C-05B5-F011-810B-D679B2EFE6FA B3571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Wednesday, Sep 23, 2026	Wednesday, Sep 23, 2026 10:45 AM - 11:45 AM EDT	Updates from the Maryland Department of Aging Join Maryland Secretary of Aging Carmel Roques for an update on the Department’s major initiatives, emerging priorities, and key policy developments affecting older adults, caregivers, providers, and community partners across the state. This one-hour session will highlight current efforts to strengthen Maryland’s aging services network, support healthy and independent aging, and advance cross-sector strategies that respond to the needs of a growing older adult population. Speaker(s): Carmel Roques, Secretary, Maryland Department of Aging Regulatory Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers CFOs/Business Office All Facility Types Above Location: 217, Roland E. Powell Convention Center	Location: 217, Roland E. Powell Convention Center	2026092310:4511:45 000	WED, SEP 23	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BB571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Thursday, Sep 24, 2026	Thursday, Sep 24, 2026 9:15 AM - 10:15 AM EDT	Scamdemic 2026: Spot the Scam. Stop the Spread. The "Scamdemic 2026: Spot the Scam. Stop the Spread." campaign focuses on protecting older adults from financial exploitation. In our rapidly advancing world of Artificial Intelligence (AI) and technology, safeguarding this vulnerable population is more important than ever. Annually, older adults lose an estimated $36 billion to scams and abuse. Financial exploitation deprives them of their money, property, or assets through means such as fraud, theft, deception, or undue influence, often perpetrated by trusted individuals like family members or caregivers. Moreover, strangers increasingly target seniors with a wide array of scams. This presentation features real-life case studies and victim interviews to illustrate how these crimes occur and their profound impact on victims, highlighting the urgent need for awareness and prevention strategies to combat this growing issue. Speaker(s): Andre Lingham, CEO, Safe Aging Strategies, Inc. Leadership BD/Marketing Activities/Resident Services CFOs/Business Office Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 217, Roland E. Powell Convention Center	Location: 217, Roland E. Powell Convention Center	2026092409:1510:15 001	THU, SEP 24	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA B9571F5C-05B5-F011-810B-D679B2EFE6FA B3571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Friday, Sep 25, 2026	Friday, Sep 25, 2026 11:30 AM - 12:30 PM EDT	Advancing Safer Chemical Practices: Outcomes, Toolkit Development, and Lessons Learned from a Maryland EPA Grant Initiative In 2024, the Maryland Department of the Environment (MDE) received a U.S. EPA grant to collaborate with a handful of long-term care facilities in Maryland, to promote the adoption of Safer Choice certified products. Overuse of chemicals and lack of training of environmental services and frontline staff has led to poor indoor air quality, infection prevention challenges, and adverse health impacts for workers and residents living within extended care settings. Building upon the 2025 LifeSpan Conference presentation, which introduced the scope of the grant, including facility audits, stakeholder focus groups, staff and resident training, and policy development, this session presents the program’s final outcomes and deliverables. Attendees will receive an in-depth overview of the completed toolkit, including on-demand training modules, policy and procedure templates, and chemical selection guidance. The session will also feature a comprehensive case study overview, highlighting implementation challenges, stakeholder engagement strategies, measurable impacts, and key lessons learned. Speaker(s): Shari Solomon, Esq. CIEC, President, CleanHealth Environmental Jane Rohde, AIA, GGF, FIIDA, ASID, ACHA, CHID, GGA-EB, LEED AP BD+C, Principal, JSR Associates and LiveTogether Management and Operations Leadership/Administrators/Directors/Managers All Facility Types Above Location: 217, Roland E. Powell Convention Center	Location: 217, Roland E. Powell Convention Center	2026092511:3012:30 001	FRI, SEP 25	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BA571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Tuesday, Sep 22, 2026	Tuesday, Sep 22, 2026 11:30 AM - 12:30 PM EDT	Best Practices, Strategies & Tools to Avoid Skilled Nursing Facility (SNF) Rehospitalizations This session explores how skilled nursing facilities (SNFs) can reduce costly and disruptive hospital readmissions. With nearly one-quarter of SNF patients rehospitalized within 30 days, providers face clinical, operational, and financial consequences – especially under CMS’s Value-Based Purchasing program. Avoidable readmissions not only increase costs but also harm residents through transfer trauma and significantly higher mortality rates. The presentation will outline the impact of rehospitalization on quality outcomes and reimbursement, share effective strategies to keep patients in place, and demonstrate how live data analytics and EHR driven insights can help teams proactively identify risk, prioritize patients, and intervene early without adding administrative burden. Speaker(s): Lindsey Ford, RN, Network Program Manager, Real Time Medical Systems Clinical/Resident Services Clinical Staff Leadership/Administrators/Directors/Managers Skilled Nursing facility Location: 217, Roland E. Powell Convention Center	Location: 217, Roland E. Powell Convention Center	2026092211:3012:30 001	TUE, SEP 22	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BC571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C2571F5C-05B5-F011-810B-D679B2EFE6FA
Wednesday, Sep 23, 2026	Wednesday, Sep 23, 2026 8:00 AM - 9:00 AM EDT	Creating a Talent Pipeline for Your Organization: The Opportunities of Internships, Externships, Mentorships, and Apprenticeships With the increasing population of older adults, the increasing range and diversity of career paths in this sector, and the increasing need for professionals in these careers, it is important that higher education programs prepare students for these opportunities. Experiential learning opportunities are an effective and valuable way of doing this. However, many employers may have a preconceived idea of internships, externships, mentorships, and apprenticeship programs as highly structured, lengthy, and expensive. Additionally, many may associate apprenticeships with construction and building trades. Such assumptions can prevent organizations from fully exploring the benefits of these experiential learning opportunities to both the student and the host organization. Expectations may be that hosting students in these contexts would be disruptive and too cumbersome. This presentation will demonstrate that these programs can be flexible, scalable, and accessible, and can deliver value to both students and organizations. Speaker(s): Amy Bauer, Managing Principal & Co-Founder CA Search Advisors, CA Search Advisors Lauren Price, Lecturer, The Erickson School of Aging Studies Logan Dean, Deputy Director, Office of Apprenticeship Maryland Department of Labor Management and Operations Activities/Resident Services Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 217, Roland E. Powell Convention Center	Location: 217, Roland E. Powell Convention Center	2026092308:0009:00 001	WED, SEP 23	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BA571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Friday, Sep 25, 2026	Friday, Sep 25, 2026 8:00 AM - 9:00 AM EDT	Elevating Clinical Excellence: A Strategic Blueprint for Strengthening Senior Living Care Teams This session presents a practical and forward-thinking look at how senior living communities can strengthen clinical operations using a Clinical Strategic Plan to Elevate as a roadmap. Attendees will learn how to build stronger clinical teams, improve regulatory readiness, streamline evaluation processes, and elevate internal talent to stabilize leadership and reduce turnover. The presentation will highlight real implementation strategies, including workflow redesign, interdisciplinary communication improvements, and systems that support accuracy, accountability, and consistency in care delivery. Through real-world examples and proven outcomes, participants will gain actionable tools they can immediately apply to enhance resident care, support clinical leaders, and create sustainable structures that improve performance across their communities. This session is designed for professionals seeking practical, replicable solutions that strengthen both team culture and clinical excellence. Speaker(s): Melissa Dahir, Regional Director of Health and Wellness, Charter Senior Living Clinical/Resident Services Clinical Staff Leadership/Administrators/Directors/Managers Assisted Living Facility Location: 217, Roland E. Powell Convention Center	Location: 217, Roland E. Powell Convention Center	2026092508:0009:00 001	FRI, SEP 25	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BC571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C3571F5C-05B5-F011-810B-D679B2EFE6FA
Wednesday, Sep 23, 2026	Wednesday, Sep 23, 2026 4:45 PM - 5:45 PM EDT	Family Engagement Reimagined: Partnering with Families to Improve Care, Boost Staff Satisfaction, and Strengthen Your Company’s Reputation This innovative session explores how organizations can transform outcomes by shifting from simply managing families to truly engaging them as essential care partners for individuals living with dementia Participants will discover how education, supportive programming, and Montessori based practices can be woven together to create meaningful family roles that strengthen their partnership in care. The program highlights how effective family engagement reduces stress, enhances person-centered care, strengthens staff satisfaction, and improves organizational reputation and sustainability. Attendees will leave with the knowledge to implement family inclusive practices, develop supportive learning opportunities, and build a culture where families, staff, and individuals with dementia thrive together. Speaker(s): Denise Scruggs, CDP, CADDCT, CMDCP, CMDCPT, Director of Education, National Council of Certified Dementia Professionals (NCCDP) Other Leadership, management, AND clinical/resident services Activities/Resident Services Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 217, Roland E. Powell Convention Center	Location: 217, Roland E. Powell Convention Center	2026092316:4517:45 001	WED, SEP 23	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BE571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Tuesday, Sep 22, 2026	Tuesday, Sep 22, 2026 4:30 PM - 5:30 PM EDT	From Mandatory to Meaningful: Reinventing Training for Today’s Workforce Across aging services, training is often treated as a requirement to complete rather than a system to strengthen performance. Yet organizations that shift from “check-the-box” education to meaningful, workforce-centered learning consistently see stronger retention, fewer compliance gaps, and better quality outcomes. This session explores how aging services providers are modernizing compliance training using adult learning principles, microlearning, and simple analytics to connect training with real-world performance. Drawing on insights from a wide range of long-term and post-acute care organizations, participants will learn how evidence-based learning design and intentional implementation can improve engagement without increasing administrative burden. Attendees will leave with practical tools to evaluate their current training approach, identify high-impact improvements, and redesign compliance education to support workforce stability, accountability, and quality even in resource-constrained environments. Speaker(s): Emily Scarbrough McFadden, MPH, CPHQ, SVP, Compliance & Education, Showd.me Leadership Leadership/Administrators/Directors/Managers All Facility Types Above Location: 217, Roland E. Powell Convention Center	Location: 217, Roland E. Powell Convention Center	2026092216:3017:30 001	TUE, SEP 22	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA B9571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Tuesday, Sep 22, 2026	Tuesday, Sep 22, 2026 12:45 PM - 1:45 PM EDT	From Self-Reporting to Systems Strengthening: A COMAR Framework for Meaningful Investigations This presentation explores self reporting and investigative practices (COMAR regulation 10.07.14.29) We move beyond regulatory compliance and become powerful tools for improving resident safety, team accountability, and overall quality of life. Rather than viewing self-reporting as punitive or reactive, this session reframes investigations as a structured opportunity for growth, systems improvement, and clinical excellence. Speaker(s): Christina Green, BS,ALM, CDP, CADDT, Executive Director, Inspiration of Lutherville Other Leadership, Regulatory, and Clinical Resident Services ,and Management and Operations Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 217, Roland E. Powell Convention Center	Location: 217, Roland E. Powell Convention Center	2026092212:4513:45 001	TUE, SEP 22	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BE571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Thursday, Sep 24, 2026	Thursday, Sep 24, 2026 8:00 AM - 9:00 AM EDT	How Accommodating Do I Need to Be? Legal Standards and Practical Strategies for Religious and Medical Accommodation Requests When an employee requests an exemption from a vaccination, schedule requirement, lifting restriction, or other workplace rule, how far must an employer go? When does chronic understaffing transform an otherwise reasonable accommodation into an undue hardship? This session examines an employer’s legal obligations under the ADA, Title VII, and related federal and state laws, with a focus on healthcare and senior living environments. Ms. Stillman and Ms. Luse will explore how to reconcile regulatory mandates with disability and religious accommodation laws, analyze the interactive process and undue hardship standards, and identify documentation and decision-making practices that reduce legal risk while maintaining resident safety and regulatory compliance. Speaker(s): Ferrier Stillman, Attorney, Tydings & Rosenberg LLP Jaime Luse, Attorney, Tydings & Rosenberg LLP Management and Operations Leadership/Administrators/Directors/Managers All Facility Types Above Location: 217, Roland E. Powell Convention Center	Location: 217, Roland E. Powell Convention Center	2026092408:0009:00 001	THU, SEP 24	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BA571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Thursday, Sep 24, 2026	Thursday, Sep 24, 2026 4:15 PM - 5:15 PM EDT	Juggling with the Red Ball In assisted living and nursing home leadership, every day feels like a masterclass in juggling—financials, staffing, sales and marketing, regulatory demands, residents, families, and life engagement—all in constant motion. Juggling with the Red Ball invites leaders, directors, and managers to rethink how they juggle it all by intentionally keeping one critical ball in the air: fun. Using juggling balls as a powerful visual anchor, this presentation challenges the belief that fun is optional or secondary, and instead positions it as essential to sustainable leadership, team engagement, and resident experience. The red ball represents joy, energy, and human connection—elements that, when woven into daily operations, strengthen culture, reduce burnout, and improve outcomes across the board. This session explores practical, realistic ways to incorporate fun into the serious work we do, without dropping the other balls, so leaders can lead with excellence and enthusiasm. Speaker(s): Darlene S. Marshall, ALM, CDP, Executive Director, Charter Senior Living Woodholme Crossing Management and Operations Leadership/Administrators/Directors/Managers All Facility Types Above Location: 217, Roland E. Powell Convention Center	Location: 217, Roland E. Powell Convention Center	2026092416:1517:15 001	THU, SEP 24	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BA571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Wednesday, Sep 23, 2026	Wednesday, Sep 23, 2026 3:30 PM - 4:30 PM EDT	Managing the AI Moment: Policies, Pitfalls, and Practical Guardrails for Healthcare Organizations Artificial intelligence is already being used across healthcare operations, clinical workflows, and documentation—often without clear policies or oversight. For leaders in assisted living, skilled nursing, home health, and community-based care, the real risk is not AI itself but using it without governance. This session provides a practical, non-technical guide to managing the “AI moment” in healthcare organizations. Attendees will learn where AI is commonly showing up, the most important risks to watch for (including privacy, hallucinations, bias, drift, and documentation errors), and how to set clear boundaries for appropriate use. The presentation introduces simple, realistic governance frameworks and policy guardrails that organizations of any size can implement. Participants will leave with concrete tools and next steps to help protect patients, staff, and their organizations while using AI responsibly, safely, and in compliance with real-world healthcare operations. Speaker(s): Bobbi Duffy, Chief Clinical Officer, Della Behavioral Health Services, LLC DBA: CounterPoint Health Services Management and Operations CFOs/Business Office Clinical Staff Leadership/Administrators/Directors/Managers All Facility Types Above Location: 217, Roland E. Powell Convention Center	Location: 217, Roland E. Powell Convention Center	2026092315:3016:30 001	WED, SEP 23	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BA571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Tuesday, Sep 22, 2026	Tuesday, Sep 22, 2026 2:00 PM - 3:00 PM EDT	New Insights, New Direction: Benchmarking The Financial Health Of Maryland’s Skilled Nursing Facilities In a time of rapid change for Maryland’s skilled nursing facilities, financial clarity has never been more essential. This session offers a fresh, data-driven perspective on the current financial landscape, using industry-wide analytics, benchmark trends and comparative insights to highlight where facilities are thriving — and where new challenges are emerging. Attendees will gain a clearer understanding of how their facility compares to peers across Maryland and learn how to interpret key financial indicators that influence sustainability, revenue performance and long-term stability. Our healthcare finance experts will walk through how leaders can leverage their own financial data as a strategic tool to strengthen margins, improve efficiency and make more informed decisions in the year ahead. Join us to explore the trends shaping the future of skilled nursing finance and the insights that can help facilities start this new chapter with clarity and confidence. Speaker(s): Jennifer Rock, CPA, Partner, Gross, Mendelsohn & Associates Samantha Mortimer, MBA, Manager, Gross, Mendelsohn & Associates Management and Operations CFOs/Business Office Leadership/Administrators/Directors/Managers Skilled Nursing facility Location: 217, Roland E. Powell Convention Center	Location: 217, Roland E. Powell Convention Center	2026092214:0015:00 001	TUE, SEP 22	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BA571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C2571F5C-05B5-F011-810B-D679B2EFE6FA
Friday, Sep 25, 2026	Friday, Sep 25, 2026 10:30 AM - 11:30 AM EDT	Nobody Puts Culture in a Corner: 80s Pop Culture Lessons for Today’s Workplace Senior care is deeply human work. Every day, leaders and teams support residents, guide families through emotional transitions, and sustain a workforce that gives so much of itself to others. In environments shaped by staffing pressures, regulatory demands, and compassion fatigue, culture cannot be treated as an initiative — it must be experienced. In this engaging session inspired by iconic 1980s pop culture, humor, storytelling, and practical insight come together to explore how leadership behaviors and everyday moments shape culture. Through relatable examples, interactive reflection, and a few well-placed laughs, participants will learn how to translate mission and values into daily actions that strengthen workforce connection and enhance resident experiences. Attendees will leave with actionable tools to create moments that matter, reinforce purpose across teams, and build environments where employees and residents feel supported, valued, and never put in a corner. Speaker(s): Andy Siegel, One Ear Up Consulting, Storyteller, Speaker, Strategist, One Ear Up Consulting LLC Other Culture BD/Marketing Activities/Resident Services CFOs/Business Office Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 217, Roland E. Powell Convention Center	Location: 217, Roland E. Powell Convention Center	2026092510:3011:30 001	FRI, SEP 25	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BE571F5C-05B5-F011-810B-D679B2EFE6FA B3571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Thursday, Sep 24, 2026	Thursday, Sep 24, 2026 3:00 PM - 4:00 PM EDT	Raising the Bar: Lorien’s Approach to Connection, Cognition, and Community in Dementia Care Dementia care is evolving — and connection is no longer a “nice to have,” but a clinical, emotional, and cultural imperative. In this session, Lorien Health Services shares how it is setting a new standard for dementia engagement through intentional design, innovation, and person-centered connection. Attendees will learn how Lorien’s Purple Flag accreditation provides a framework for excellence, ensuring engagement is purposeful, inclusive, and rooted in dignity. Through real-world examples, the session highlights how thoughtfully selected tools — including intentional games, sensory experiences, and community-wide programming — foster connection, stimulate cognition, and reduce isolation. Co-presented by Victoria Rosier (Lorien) and Sasha Dawn of Utopia Experiences, the discussion moves beyond theory into practice. Participants will leave with practical strategies to elevate dementia engagement, strengthen culture, and set a higher standard for care in their own communities. Speaker(s): Sasha Dawn, CEO, Utopia Experiences, Inc Victoria Rosier, CADDCT, ALM, Regional Sales Director, Lorien Health Services Clinical/Resident Services BD/Marketing Activities/Resident Services Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 217, Roland E. Powell Convention Center	Location: 217, Roland E. Powell Convention Center	2026092415:0016:00 001	THU, SEP 24	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BC571F5C-05B5-F011-810B-D679B2EFE6FA B3571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Tuesday, Sep 22, 2026	Tuesday, Sep 22, 2026 3:15 PM - 4:15 PM EDT	Regulatory Update for SNFs and ALFs: What is Hot and Happening Federal and State regulatory oversight and enforcement is constantly evolving. Changes in legislation, regulations, policies and government oversight are changing. It is imperative that SNFs and ALFs must learn about new developments and how they affect operations, compliance, business plans and expectations for quality services. This session will review the latest federal and state laws, regulations and agency policies, highlighting those that need to the focus of facility best practices. Speaker(s): Howard Sollins, Esq, Attorney, Baker Donelson Regulatory CFOs/Business Office Clinical Staff Leadership/Administrators/Directors/Managers All Facility Types Above Location: 217, Roland E. Powell Convention Center	Location: 217, Roland E. Powell Convention Center	2026092215:1516:15 001	TUE, SEP 22	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BB571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Friday, Sep 25, 2026	Friday, Sep 25, 2026 9:15 AM - 10:15 AM EDT	Staying in Control When Things Go Sideways: How Community Support Strengthens Organizational Stability During Disruption When things go sideways, leaders quickly learn whether their organization stands supported, or stands alone. Hospitals and health systems understand that trust is built beyond their walls through visible community leadership. Senior living and skilled nursing providers serve an equally essential role, yet operational demands often limit opportunities for external leadership presence where reputation is shaped. This session explores how executive visibility, civic involvement, and community alignment influence organizational stability, particularly during surveys, staffing challenges, leadership transitions, and renovation. Through real-world examples, attendees will examine how to identify and prioritize the most effective leadership presence beyond the building to strengthen credibility, reinforce trust, and ensure their organization remains supported, respected, and resilient during crisis and operational disruption. Speaker(s): Kerri Donnelly, Certified Senior Advisor (CSA), Certified Dementia Practitioner (CDP), Vice President Market Development, Montcare Healthcare Leadership BD/Marketing Activities/Resident Services CFOs/Business Office Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 217, Roland E. Powell Convention Center	Location: 217, Roland E. Powell Convention Center	2026092509:1510:15 001	FRI, SEP 25	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA B9571F5C-05B5-F011-810B-D679B2EFE6FA B3571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Wednesday, Sep 23, 2026	Wednesday, Sep 23, 2026 8:00 AM - 9:00 AM EDT	COMAR Survival Skills: A Gerontologist’s Guide to Staying Sane (and Compliant!) Katrina Bauer is a practicing gerontologist and Executive Director of an assisted living community, balancing regulatory compliance, leadership realities, and the deeply human work of caring for older adults, often all before lunch. With a Master’s degree in Gerontology and years of hands-on leadership experience, she brings a rare blend of academic insight and real-world practicality to senior care, translating complex regulations and aging theory into clear, compassionate practice. Maryland’s updated COMAR 10.07.14 regulations have increased clarity and accountability while also creating new challenges for assisted living leaders. This engaging session explores the regulatory landscape through Katrina’s dual perspective, offering practical, relatable guidance grounded in both gerontology and day-to-day executive leadership. Speaker(s): Katrina Bauer, MSG, CDP, CAPS, Executive Director, The Peartree House Heather Hall, ALM, The Peartree House Regulatory Clinical Staff Leadership/Administrators/Directors/Managers Assisted Living Facility Location: 207/208, Roland E. Powell Convention Center	Location: 207/208, Roland E. Powell Convention Center	2026092308:0009:00 001	WED, SEP 23	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BB571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C3571F5C-05B5-F011-810B-D679B2EFE6FA
Tuesday, Sep 22, 2026	Tuesday, Sep 22, 2026 12:45 PM - 1:45 PM EDT	Beyond Dialysis, Redefining Kidney Care in Long-Term Care Facilities This session will focus on redefining kidney care in long-term care facilities through practical strategies aimed at reducing rehospitalizations, optimizing electrolyte management, and lowering overall cost of care. Attendees will learn how proactive identification and management of renal-related drivers of readmission, including volume status changes, acute kidney injury, and common electrolyte disturbances such as hyperkalemia, hyponatremia, and metabolic acidosis, can significantly impact outcomes in the post-acute and long-term care setting. The presentation will emphasize evidence-based, facility-level protocols, appropriate laboratory monitoring, medication optimization, and timely nephrology engagement to prevent avoidable transfers to the hospital. Real-world case examples will illustrate how structured renal management programs can improve stability, enhance quality of life, and reduce unnecessary utilization, ultimately delivering high-value, patient-centered kidney care while aligning clinical excellence with financial sustainability. Speaker(s): Kamal Sewaralthahab, MD, NEP, CMD, Synergy Medical group Clinical/Resident Services BD/Marketing CFOs/Business Office Clinical Staff Leadership/Administrators/Directors/Managers All Facility Types Above Location: 207/208, Roland E. Powell Convention Center	Location: 207/208, Roland E. Powell Convention Center	2026092212:4513:45 001	TUE, SEP 22	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BC571F5C-05B5-F011-810B-D679B2EFE6FA B3571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Tuesday, Sep 22, 2026	Tuesday, Sep 22, 2026 4:30 PM - 5:30 PM EDT	More than a Document: Real-World Disaster Readiness for Assisted Living Facilities COMAR 10.07.14.47 provides the emergency preparedness framework for all Maryland assisted living facilities, but what are Anne Arundel County providers doing to turn it into an actionable plan? Don’t let your emergency disaster plan become a "one-and-done" dust collector. More Than a Document explores ways to strengthen your facility's readiness and keep your protocols relevant by learning from real-life opportunities for improvement. Speaker(s): Ryan Shupp, Director of Safety & Wellness, Anne Arundel County Department of Aging & Disabilities Regulatory Activities/Resident Services Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers Assisted Living Facility Location: 207/208, Roland E. Powell Convention Center	Location: 207/208, Roland E. Powell Convention Center	2026092216:3017:30 001	TUE, SEP 22	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BB571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C3571F5C-05B5-F011-810B-D679B2EFE6FA
Tuesday, Sep 22, 2026	Tuesday, Sep 22, 2026 11:30 AM - 12:30 PM EDT	Beyond the Paycheck: How Personal Financial Stress Drives Turnover in Senior Care In long-term care, your staff's financial instability is a silent budget killer that directly impacts your bottom line. Based on the latest KARE Report findings, this session explores how the day-to-day financial volatility of CNAs and dietary teams manifests as high absenteeism, lower productivity, and constant turnover. We move beyond theory to provide a practical “Care for the Caregiver” framework, teaching you to identify early warning signs of distress and implement non-payroll strategies that position your facility as an employer of choice. Attendees will learn to connect specific financial stress markers to operational costs in skilled nursing settings and perform a Workforce Financial Stress Audit to assess frontline risk. Finally, you will leave with a 90-day action plan to offer financial counseling resources that curb predatory lending and "job-hopping." This session equips you with a toolkit to stabilize your workforce, protect your budget, and improve resident care through proactive wellness. Speaker(s): Shay Cook, Accredited Financial Counselor® and Financial Fitness Coach®, CEO & Founder, Crusaders for Change, LLC Leadership CFOs/Business Office Clinical Staff Leadership/Administrators/Directors/Managers All Facility Types Above Location: 207/208, Roland E. Powell Convention Center	Location: 207/208, Roland E. Powell Convention Center	2026092211:3012:30 001	TUE, SEP 22	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA B9571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Wednesday, Sep 23, 2026	Wednesday, Sep 23, 2026 4:45 PM - 5:45 PM EDT	Combating Inflation and the Impact on Your Bottom Line In business, just as in life, you need to focus on what you can control and not worry about the things out of your control. When it comes to inflation, businesses have more control than they realize. The question is, making sure you have the time, staff, and internal knowledge to exercise that control over inflation. Participants will gain awareness of the mistakes often made in trying to reduce costs. We’ll share ways that owners/operators can maximize one of their most important resources, their time, in order to increase profit. We’ll also share a senior living case study in which cost reduction was a focal point and how this focus positively impacted their business. Speaker(s): Matt Nagy, Optimization Specialist, Schooley Mitchell Jen Johnson, Business Optimization Specialist, Schooley Mitchell Management and Operations CFOs/Business Office Leadership/Administrators/Directors/Managers All Facility Types Above Location: 207/208, Roland E. Powell Convention Center	Location: 207/208, Roland E. Powell Convention Center	2026092316:4517:45 001	WED, SEP 23	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BA571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Thursday, Sep 24, 2026	Thursday, Sep 24, 2026 3:00 PM - 4:00 PM EDT	Compliance, Kovel, and the Medicare Appeals Process Government audits and investigations of providers have grown significantly in the recent past. These audits and investigations involve potential claw backs of hundreds of thousands of dollars or more. Many providers are unprepared to navigate the audit and investigation process and lack sufficient understanding about how or why such activities are performed and by whom. The consequences to providers can be devastating. These knowledge gaps hinder providers’ abilities to appropriately identify, plan for, and respond to audits and investigations, as well as to carry out compliance activities effectively. Attendees will gain important knowledge, skills, and insights to identify, plan for, and respond to audits and investigations, as well as to carry out compliance activities effectively. Speaker(s): David Traskey, Attorney and Certified Fraud Examiner, Partner, Garfunkel Wild, P.C. Leadership Leadership/Administrators/Directors/Managers All Facility Types Above Location: 207/208, Roland E. Powell Convention Center	Location: 207/208, Roland E. Powell Convention Center	2026092415:0016:00 001	THU, SEP 24	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA B9571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Friday, Sep 25, 2026	Friday, Sep 25, 2026 9:15 AM - 10:15 AM EDT	Enhancing Long-Term Care through Maryland's Money Follow the Person Program This presentation provides a concise overview of the Money Follows the Person Demonstration, equipping attendees with essential knowledge and practical strategies. Attendees will learn about the key concepts, current trends, and common challenges within the subject area, as well as actionable steps for implementation. Through clear explanations and real-world examples, the session will help demystify complex ideas, making them accessible and relevant. By the end of the presentation, participants will have a stronger understanding of the role of MFP in Long-term care, gain insights into best practices, and discover tools or techniques they can immediately apply in their own work. This knowledge will empower them to make informed decisions, improve efficiency, and achieve better outcomes in their respective workplaces. Attendees will leave with valuable takeaways to support their ongoing professional growth. Speaker(s): Adedapo Laditan, MBA, Project Director, Maryland Department of Health Management and Operations BD/Marketing Activities/Resident Services CFOs/Business Office Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 207/208, Roland E. Powell Convention Center	Location: 207/208, Roland E. Powell Convention Center	2026092509:1510:15 001	FRI, SEP 25	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BA571F5C-05B5-F011-810B-D679B2EFE6FA B3571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Thursday, Sep 24, 2026	Thursday, Sep 24, 2026 9:15 AM - 10:15 AM EDT	Falls with Major Injury; Connecting Clinical Practice to Quality Performance This session offers a comprehensive look at falls with major injury in the post-acute care setting, guiding attendees through accurate identification, coding, and the quality and compliance implications tied to proper reporting. Participants will examine recent OIG findings that reveal trends in under-coding, gain clarity on key definitions and instructions from the RAI User’s Manual, and understand how precise coding directly influences quality measures and regulatory outcomes. The session also highlights evidence-based therapeutic approaches for fall prevention and presents real-world case studies demonstrating how interdisciplinary collaboration and proactive quality initiatives can lead to measurable reductions in major injury falls. Speaker(s): Sara Turnbull, Sara is a icensed Physical Therapisy with a Doctorate degree in PT., Director of Clinical Strategies, HealthPro Heritage Elisa Bovee, Elisa is an Occupational Therapist with an MS in Occupational Therapy, Vice President of Clinical Strategie, HealthPro Heritage Clinical/Resident Services Activities/Resident Services CFOs/Business Office Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 207/208, Roland E. Powell Convention Center	Location: 207/208, Roland E. Powell Convention Center	2026092409:1510:15 001	THU, SEP 24	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BC571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Wednesday, Sep 23, 2026	Wednesday, Sep 23, 2026 3:30 PM - 4:30 PM EDT	From Peer to Purpose: Training Mentors Who Shape Culture in Senior Care Retention, teamwork, and person-centered care do not happen by policy alone, they happen through people. This session introduces a train-the-trainer peer mentor model designed specifically for senior care environments. Participants will learn how to equip frontline mentors with critical thinking and emotional intelligence skills that elevate daily interactions with residents, families, and coworkers. By developing mentors who lead without titles, organizations can strengthen culture, improve communication, and create meaningful pathways for growth that today’s workforce is seeking. Attendees will leave with practical tools, facilitation strategies, and a framework they can adapt to build a sustainable peer mentor program that supports both staff engagement and resident-centered outcomes. Speaker(s): C. Carol Ditman, CDP, CMDCP, CADDCT, ALM, PCHA, Sr. Executive Director of Programming, Country Meadows Marjorie Cotterman, BSM RN CDP CADDCT CDCM CMDCP CMDCT, Regional Director of Education, Country Meadows Leadership Activities/Resident Services CFOs/Business Office Clinical Staff Leadership/Administrators/Directors/Managers All Facility Types Above Location: 207/208, Roland E. Powell Convention Center	Location: 207/208, Roland E. Powell Convention Center	2026092315:3016:30 001	WED, SEP 23	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA B9571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Friday, Sep 25, 2026	Friday, Sep 25, 2026 11:30 AM - 12:30 PM EDT	Is There A Pill For That? How Overcoming Gerotechnophobia Leads to Healthier, Happier and Safer Residents and Patients As essential services—from Social Security and banking to medical records and appointment systems—have moved fully online, many older adults feel reluctant or even resentful about being forced into a digital world they didn’t choose; unlike younger generations who grew up with technology and often receive formal cybersecurity training, seniors frequently lack digital literacy, experience anxiety around complex security measures like multi-factor authentication, and are under-supported in recognizing scams, which makes them especially vulnerable to fraud and cyber threats. Creating a digital ecosystem that feels safer, less intimidating, and more accessible not only reduces this vulnerability but also increases adoption of online tools—especially in healthcare, where increased comfort with digital interactions can contribute to better health outcomes. Speaker(s): Stacey Egerton, BS, CEO, ElderGuard Cyber Michelle Schneider, RN, BA, Digital Literacy Director, ElderGuard Cyber Clinical/Resident Services Activities/Resident Services Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 207/208, Roland E. Powell Convention Center	Location: 207/208, Roland E. Powell Convention Center	2026092511:3012:30 001	FRI, SEP 25	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BC571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Tuesday, Sep 22, 2026	Tuesday, Sep 22, 2026 3:15 PM - 4:15 PM EDT	Lead Like a Referee A Referee’s Guide to Leadership isn’t your typical presentation, it’s a courtside experience that brings leadership lessons to life. From the roar of the crowd to split-second calls that can change the game, referees face the same challenges leaders tackle every day: handling conflict, building teamwork, and making confident split-second decisions when it counts. David Posner, a nationally recognized referee and speaker on leadership, uses humor, interactive audience exercises, and real game footage to turn the arena into a leadership classroom. The result? An unforgettable session that leaves audiences laughing, learning, and walking away with fresh strategies they can immediately put into play at work. Speaker(s): David Posner, MBA, Founder/Speaker, 3 Point Care Consulting (David Posner) Leadership BD/Marketing Activities/Resident Services CFOs/Business Office Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 207/208, Roland E. Powell Convention Center	Location: 207/208, Roland E. Powell Convention Center	2026092215:1516:15 001	TUE, SEP 22	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA B9571F5C-05B5-F011-810B-D679B2EFE6FA B3571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Friday, Sep 25, 2026	Friday, Sep 25, 2026 10:30 AM - 11:30 AM EDT	Leveraging Human Centric Lighting for Healthy Spaces Human Centric Lighting (HCL) focuses on the physical and psychological needs of individuals by adjusting Tunable White LED lighting in spaces to align with natural daylight changes. This approach aims to improve visual comfort, mood, and overall health by considering the non-visual effects of light on human biology. This session will explain the basic concepts and how it benefits residents and even staff. Speaker(s): Dan Cremins, BSEE, Senior Market Development Manager, DELTA BUILDING SOLUTIONS Julian Wang, Ph. D, Professor and Graduate Program Director Clinical/Resident Services Activities/Resident Services CFOs/Business Office Clinical Staff Social Workers/Resident Well Being All Facility Types Above Location: 207/208, Roland E. Powell Convention Center	Location: 207/208, Roland E. Powell Convention Center	2026092510:3011:30 001	FRI, SEP 25	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BC571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Wednesday, Sep 23, 2026	Wednesday, Sep 23, 2026 10:45 AM - 11:45 AM EDT	Navigating Medicaid Reimbursement Shifts Medicaid reimbursement is rapidly evolving, while audit activity across Federal and State agencies continues to intensify. This session provides a clear, executive-level overview of the Medicaid reimbursement changes shaping 2026 and beyond, including rate methodology shifts and peer group performance benchmarking. Attendees will gain practical insight into emerging trends, recent audit priorities targeting MOS/documentation accuracy, and quality reporting. Through real-world examples, the session explores how automation and AI-driven technologies can both mitigate and create compliance risk, equipping leaders to make informed decisions that protect revenue, strengthen audit readiness, and improve long-term financial sustainability. Speaker(s): Alicia Cantinieri, MBA, BSN, RN, CHC, RAC-MT, RAC-CTA, DNS-CT, QCP, Managing Director, Clinical Reimbursement & Regulatory Compliance, Zimmet Healthcare Services Group, LLC Regulatory Clinical Staff Leadership/Administrators/Directors/Managers Skilled Nursing facility Location: 207/208, Roland E. Powell Convention Center	Location: 207/208, Roland E. Powell Convention Center	2026092310:4511:45 001	WED, SEP 23	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BB571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C2571F5C-05B5-F011-810B-D679B2EFE6FA
Thursday, Sep 24, 2026	Thursday, Sep 24, 2026 8:00 AM - 9:00 AM EDT	Regulations in Real Life: Understanding Regulations That Shape Assisted Living This interactive session highlights the collaborative work of an Assisted Living Lifespan Work Group, exploring key regulations and how they’ve been interpreted through real survey outcomes and enforcement trends. Presented from the dual perspective of a Delegating Nurse and an ALM/Owner, the discussion bridges clinical oversight and operational realities. Participants will engage in shared dialogue, compare experiences, and gain practical insight applicable to both small assisted living homes and larger chains. Attendees will leave with a working document and actionable guidance to support compliance, consistency, and quality of care. Speaker(s): Heather Zeiss, MBA, ALM, CADDCT, Director of Community Life & Managing Member, Caraway Assisted Living Sandy Greene, RN, DN, Delegating Nurse, Core Services LLC Regulatory CFOs/Business Office Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers Assisted Living Facility Location: 207/208, Roland E. Powell Convention Center	Location: 207/208, Roland E. Powell Convention Center	2026092408:0009:00 001	THU, SEP 24	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA BB571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C3571F5C-05B5-F011-810B-D679B2EFE6FA
Friday, Sep 25, 2026	Friday, Sep 25, 2026 8:00 AM - 9:00 AM EDT	The Power of Productive Conflict: What high performers do differently Did you know that your conflict style is rooted in your family of origin? We bring our conflict styles to the workplace, and many times the clash causes us to shut down or avoid discussion in the name of harmony. High performing leaders and teams do the opposite. Conflict when rooted in trust is anything but destructive. It's a vital source of innovation, accountability and team cohesion. This highly interactive session is designed for all audiences seeking to understand conflict better, get comfortable with conflict and embrace its value in driving higher performance. Engaging in productive conflict helps relationships within organizational teams and with residents, patients and their families. Without trust and effective conflict management the employee, resident/patient, and family experience diminishes. Speaker(s): Ann Bailey, MBA, CEC, Founder & President, The Bailey Leadership Group, LLC Leadership BD/Marketing Activities/Resident Services CFOs/Business Office Clinical Staff Social Workers/Resident Well Being Leadership/Administrators/Directors/Managers All Facility Types Above Location: 207/208, Roland E. Powell Convention Center	Location: 207/208, Roland E. Powell Convention Center	2026092508:0009:00 001	FRI, SEP 25	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA B9571F5C-05B5-F011-810B-D679B2EFE6FA B3571F5C-05B5-F011-810B-D679B2EFE6FA B4571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B7571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C5571F5C-05B5-F011-810B-D679B2EFE6FA
Thursday, Sep 24, 2026	Thursday, Sep 24, 2026 4:15 PM - 5:15 PM EDT	Thriving in Value-Based Care: A Strategic Guide for Skilled Nursing Facility Leaders Skilled Nursing Facility (SNF) providers continue to face mounting challenges with rising costs, staffing shortages, and regulatory pressures, while CMS accelerates the shift to Value-Based Care (VBC). Traditional fee-for-service models are no longer sustainable. To remain competitive, SNFs must adopt strategies that improve outcomes, reduce avoidable hospitalizations, and demonstrate measurable value to partners. This session offers practical guidance for navigating the VBC landscape. Attendees will learn how to align care delivery with VBC expectations, leverage real-time data analytics to prioritize clinical care, and strengthen partnerships with hospitals and health plans. By embracing these strategies, SNF leaders can position their organizations for growth, sustainability, and success in today’s value-driven environment. Speaker(s): Scott Rifkin, MD, Founder and Executive Chairman, Real Time Medical Systems Leadership CFOs/Business Office Clinical Staff Leadership/Administrators/Directors/Managers Skilled Nursing facility Location: 207/208, Roland E. Powell Convention Center	Location: 207/208, Roland E. Powell Convention Center	2026092416:1517:15 001	THU, SEP 24	BF571F5C-05B5-F011-810B-D679B2EFE6FA C0571F5C-05B5-F011-810B-D679B2EFE6FA C1571F5C-05B5-F011-810B-D679B2EFE6FA B9571F5C-05B5-F011-810B-D679B2EFE6FA B5571F5C-05B5-F011-810B-D679B2EFE6FA B6571F5C-05B5-F011-810B-D679B2EFE6FA B8571F5C-05B5-F011-810B-D679B2EFE6FA C2571F5C-05B5-F011-810B-D679B2EFE6FA

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