Conference Program/Sessions
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| Thursday, Sep 18, 2025 |
Thursday, Sep 18, 2025
9:05 AM - 10:05 AM EDT
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Getting to the Cause of Problematic Behavior In Order to Treat It
Problematic behaviors arise amongst patients with Alzheimer's and Dementia living in community with each other, whether it be with other patients or staff. Understanding the antecedent to the behavior, context, and consequences that occur following the behavior can provide insight into the behavior as a whole. Behavior planning is an effective way to implement change and modify behavior to be more adaptive and functional. To achieve the best outcomes for the patient and all providing care/services it is imperative that all staff are trained in how to utilize the behavioral interventions.This training offers staff the opportunity to make adjustments that will have a lasting impact increasing satisfaction and self-efficacy, while generating the ripple effect of improving the overall wellbeing and quality of care to patients in compliance with state and federal regulations, mitigating risks, and operating a thriving business.
Speaker(s): Clarissa Gayer, PsyD, LP, The Supportive Care
Skilled Nursing
Assisted Living
Clinical Staff
Social Workers/Resident Well Being
Assisted Living Facility
Location: 215, Ocean City Convention Center |
Location: 215, Ocean City Convention Center |
2025091809:0510:05 000 | THU, SEP 18 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0135C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 0835C9AC-4987-EF11-8107-E02365054D38 |
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| Thursday, Sep 18, 2025 |
Thursday, Sep 18, 2025
4:15 PM - 5:15 PM EDT
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Trends and Regulatory Updates in Assisted Living: Navigating Census, Demographics, and Policy Changes
This session will explore key trends shaping the assisted living sector, including census fluctuations, shifting demographics, and the growing importance of population health management and risk management. Participants will also receive a comprehensive regulatory and legislative update, with a focus on new policies and their implications for providers. Additionally, the presentation will address the impact of the minimum staffing rule, its potential challenges for staffing levels, and strategies for compliance while maintaining quality care. This session is essential for assisted living leaders looking to stay ahead of industry changes and policy developments
Speaker(s): LaShuan Bethea, Executive Director, AHCA/NCAL
Assisted Living
Assisted Living Facility
Location: 215, Ocean City Convention Center |
Location: 215, Ocean City Convention Center |
2025091816:1517:15 001 | THU, SEP 18 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FE34C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 0835C9AC-4987-EF11-8107-E02365054D38 |
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| Tuesday, Sep 16, 2025 |
Tuesday, Sep 16, 2025
11:30 AM - 12:30 PM EDT
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Amplifying Abilities: Practical Methods from Montessori for Dignity and Connection
The Montessori method is a proven practice that emphasizes the abilities, agency and purpose of individuals on a dementia journey. We will discuss the key tenets of Montessori practices; ways to incorporate Montessori into engagement and care delivery; and we’ll discuss how to apply Montessori principles using several common scenarios. This session will be applicable for senior living leaders throughout the continuum, because we work with individuals who are on a dementia journey throughout multiple levels of care – not only Memory Care.
Speaker(s): Brenda Gurung, CMDCPT, CMDCP, VDTCT, MIM,, National Director of Memory Care Services, Kisco Senior Living
Skilled Nursing
Assisted Living
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 215, Ocean City Convention Center |
Location: 215, Ocean City Convention Center |
2025091611:3012:30 001 | TUE, SEP 16 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0135C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Friday, Sep 19, 2025 |
Friday, Sep 19, 2025
10:30 AM - 11:30 AM EDT
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Assisted Living Regulations Update
During this session, the Office of Health Care Quality (OHCQ) will present the history of what it took to get the current new regulations (10.07.14 - Assisted Living) promulgated. The attendees will also see a side by side comparison of the old regulation requirements with the new regulation requirements. The leaders and staff of the assisted living will benefit by using the knowledge they have learned to bring back to their organizations and implement the new requirements to maintain compliance with regulations.
Speaker(s): Temitope Okpebho, OHCQ Assisted Living Program Manager, Office of Health Care Quality Joanne Ogaitis, Chief Nursing Officer, Office of Health Care Quality, MDH
Assisted Living
Leadership/Administrators/Directors/Managers
Assisted Living Facility
Location: 215, Ocean City Convention Center |
Location: 215, Ocean City Convention Center |
2025091910:3011:30 001 | FRI, SEP 19 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0035C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0835C9AC-4987-EF11-8107-E02365054D38 |
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| Friday, Sep 19, 2025 |
Friday, Sep 19, 2025
11:30 AM - 12:30 PM EDT
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Disparity in Dementia Between African American and White LTC Residents: Enhancing Caregiver' Cultural Awareness and Sensitivity
A growing number of epidemiological studies indicate that African Americans are two to three times more likely than White counterparts to have Alzheimer’s disease and related dementias. This disparity may stem from a complex interaction of racial differences in biopsychosocial and historical factors. The BCAT® Research Center conducted a study of LTC residents to explore the nature of this disparity, looking not just at differences in prevalence of dementia but at age of onset and rate of decline. The primary purpose of this presentation is to describe the results of the LTC study in order to inform and improve caregivers' cultural competence in treating patients with dementia.
Speaker(s): Melissa Tanner, Ph.D., Licensed Psychologist, VP of Education, CounterPoint Health Services
Skilled Nursing
Assisted Living
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 215, Ocean City Convention Center |
Location: 215, Ocean City Convention Center |
2025091911:3012:30 001 | FRI, SEP 19 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0135C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Wednesday, Sep 17, 2025 |
Wednesday, Sep 17, 2025
4:15 PM - 5:15 PM EDT
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Engaging Residents with Dementia: Strategies for Promoting Positive Care Interactions
The goal of this session is to raise awareness of the importance of staff-resident care interactions in long-term care settings. Care interactions are essential to promote quality of life and well-being among residents living with dementia. Currently, care staff have limited knowledge on how to appropriately engage residents living with dementia. Residents living with dementia may have difficulty engaging in care interactions due to severity of dementia, presence of sensory impairments, or other communication difficulties. This session will review barriers to effective, positive care interactions and delineate the factors associated with positive and negative care interactions. Specifically, it will focus on the association between resident factors (e.g., engagement, pain) and the quality of staff-resident care interactions among nursing home residents living with dementia. In addition, the session will provide practical approaches and suggest interventions to increase positive care interactions between staff and residents while eliminating negative and neutral care interactions.
Speaker(s): Rachel McPherson, PhD, Assistant Professor, University of Maryland School of Nursing Barbara Resnick, PhD, CRNP, Professor and Associate Dean of Research, University of Maryland School of Nursing Elizabeth Galik, PhD, CRNP, Professor, University of Maryland School of Nursing
Skilled Nursing
Assisted Living
Clinical Staff
Social Workers/Resident Well Being
Skilled Nursing facility
Location: 215, Ocean City Convention Center |
Location: 215, Ocean City Convention Center |
2025091716:1517:15 001 | WED, SEP 17 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0135C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 0735C9AC-4987-EF11-8107-E02365054D38 |
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| Friday, Sep 19, 2025 |
Friday, Sep 19, 2025
8:00 AM - 9:00 AM EDT
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Know These Medicaid Nuances That Will Change your Admissions Perspective and Increase Your Census
It is critical to Medicaid eligibility for residents' family members to be transparent! Learn what to ask potential residents/family members to discern what actions were taken long before nursing home admission was a possibility, which ordinarily would cause you to deny admission. Know what actions do not disqualify an applicant that seemingly are transfers of assets. Understand exemptions regarding property and account ownership that will not trigger a denial. Don't lose prospective residents because you don't know various penalty exemptions implemented by Maryland Medicaid!
Speaker(s): Gina Shaffer, J.D., Attorney, Shaffer Law
Skilled Nursing
CFOs/Business Office
Leadership/Administrators/Directors/Managers
Skilled Nursing facility
Location: 215, Ocean City Convention Center |
Location: 215, Ocean City Convention Center |
2025091908:0009:00 001 | FRI, SEP 19 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FF34C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0735C9AC-4987-EF11-8107-E02365054D38 |
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| Wednesday, Sep 17, 2025 |
Wednesday, Sep 17, 2025
3:15 PM - 4:15 PM EDT
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Legislative and Regulatory Update: What’s Hot and Happening with SNFs and ALFs
Regulatory guidance, policy efforts, and legislative priorities regarding skilled nursing facilities and assisted living facilities are constantly evolving. The new Trump Administration is quickly initiating significant policy changes across the board. In addition, states are pursuing important regulatory efforts regarding assisted living facilities. It is essential that those providing services in and to the long-term care community stay up-to-date regarding the new Administration’s priorities and other state and federal developments, which may have an impact on their operations, costs, staffing, and the quality of care they may provide their residents. Our presentation will preview and review recent laws, guidance, and regulations on the federal and Maryland state level regarding skilled nursing facilities and assisted living facilities. In doing so, attendees may become aware of and prepare for the consideration and implementation of new initiatives.
Speaker(s): Howard Sollins, Attorney, Baker Donelson Stefanie Doyle, Attorney, Baker Donelson
Skilled Nursing
Assisted Living
CFOs/Business Office
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 215, Ocean City Convention Center |
Location: 215, Ocean City Convention Center |
2025091715:1516:15 001 | WED, SEP 17 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0035C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Wednesday, Sep 17, 2025 |
Wednesday, Sep 17, 2025
8:00 AM - 9:00 AM EDT
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Longevity Ready Maryland: Transforming Aging in Maryland
Aging has changed significantly in recent years, and how we plan for the future must evolve too. With longer lifespans and a growing population over 60, our state’s multisector plan for aging, Longevity Ready Maryland (LRM), provides a framework to holistically address all of the ways longer lives impact our society.
We will explore LRM’s four Epic Goals and how we apply a longevity lens to build community-wide systems of care that promote healthy aging, strengthen local economies, and improve the quality of life for all residents.
With both challenges and opportunities facing the senior living sector, LRM highlights the need for Maryland to move beyond the traditional approaches to aging services and better address the multifaceted priorities 21st-century Maryland communities are facing.
Speaker(s): Carmel Roques, Maryland Department of Aging Secretary, Maryland Department of Aging
Skilled Nursing
Assisted Living
CFOs/Business Office
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 215, Ocean City Convention Center |
Location: 215, Ocean City Convention Center |
2025091708:0009:00 001 | WED, SEP 17 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0335C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Tuesday, Sep 16, 2025 |
Tuesday, Sep 16, 2025
3:15 PM - 4:15 PM EDT
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Navigating a Changing Financial Landscape in 2025 and Beyond
This presentation will focus on recent legislative and executive changes in financial regulation. With a new administration in charge, we can expect a more aggressive and competitive banking marketplace. We will explore how these changes will impact Seniors Housing operators, as well as list best practices for achieving successful financing outcomes in this new environment.
Speaker(s): Benjamin Shields, Vice President, Health Financing Consultants, Inc.
Skilled Nursing
Assisted Living
CFOs/Business Office
All Facility Types Above
Location: 215, Ocean City Convention Center |
Location: 215, Ocean City Convention Center |
2025091615:1516:15 001 | TUE, SEP 16 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FF34C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Thursday, Sep 18, 2025 |
Thursday, Sep 18, 2025
3:00 PM - 4:00 PM EDT
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Post-Fall Huddles in Long-Term Care: Enhancing Safety, Preventing Future Falls, and Reducing Fall Severity
Falls in skilled nursing facilities (SNFs) are a significant concern due to their high prevalence and impact on residents' health and well-being. In addition to the physical and emotional toll falls take on clients and caregivers, falls result in increased hospitalization and health care cost. Despite fall prevention programs, many SNFs struggle with consistent implementation of evidence-based interventions. This session will explore the evidence supporting post-fall huddles in long-term care facilities and their impact on patient safety and quality of care. We will discuss how implementing structured huddles can enhance communication, identify fall risk factors, and reduce both the frequency and severity of falls. Attendees will gain practical strategies for integrating post-fall huddles into their facilities to improve outcomes and foster a culture of safety.
Speaker(s): Adriane Burgess, PhD, RN, Senior Director of Innovation in Patient Safety and Quality, Maryland Patient Safety Center--Mid Atlantic PSO Jacqueline Hartford, PharmD, BCPS, BCCCP, CPPS, Program Manager
Skilled Nursing
Assisted Living
Clinical Staff
Leadership/Administrators/Directors/Managers
Skilled Nursing facility
Location: 215, Ocean City Convention Center |
Location: 215, Ocean City Convention Center |
2025091815:0016:00 001 | THU, SEP 18 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0335C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0735C9AC-4987-EF11-8107-E02365054D38 |
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| Tuesday, Sep 16, 2025 |
Tuesday, Sep 16, 2025
2:00 PM - 3:00 PM EDT
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Preventing Litigation: The Power of Proper Documentation in Nursing Homes
This presentation will explore the essential role of accurate and thorough documentation in preventing litigation within nursing homes. Attendees will learn best practices for maintaining detailed records, ensuring compliance with legal standards, and reducing the risk of lawsuits. By understanding common documentation pitfalls and implementing strategies to avoid them, nursing home staff can significantly strengthen their defense in potential legal cases and improve overall care quality.
Speaker(s): Colleen Reilly, Juris Doctorate, Attorney - Partner, O'Hagan Meyer, PLLC
Skilled Nursing
Assisted Living
Clinical Staff
Skilled Nursing facility
Location: 215, Ocean City Convention Center |
Location: 215, Ocean City Convention Center |
2025091614:0015:00 001 | TUE, SEP 16 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0035C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 0735C9AC-4987-EF11-8107-E02365054D38 |
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| Tuesday, Sep 16, 2025 |
Tuesday, Sep 16, 2025
12:45 PM - 1:45 PM EDT
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Profit with Purpose: Unlocking the Boom in the Non-Alcoholic Beverage Market
Senior Living Communities are focused on client services and needs. But many do not have menus or options for non-alcohol drinkers. By creating an inclusive, exciting non-alcoholic beverage program, you can attract discerning shoppers, and significantly increase revenue. With the Surgeon General pushing for a warning label indicating alcohol’s inclusion as a Group 1 carcinogen (along with tobacco and processed meats) and market data showing double-digit growth in non-alcoholic beverage sales last year compared to alcohol’s 1%, this is not just a trend. And what about saying YES to a client in rehab who cannot drink alcohol? We believe this will not only create happier residents but will also reduce liability.
We’ve partnered with Lorien to present this session so they can share their experience in implementing a robust, comprehensive non-alcoholic beverage program initially started at their Harmony Hall location.
Speaker(s): Beth Harbinson, Founder, Sobar Victoria Rosier, Executive Director, Lorien Harmony Hall
Assisted Living
CFOs/Business Office
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 215, Ocean City Convention Center |
Location: 215, Ocean City Convention Center |
2025091612:4513:45 001 | TUE, SEP 16 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FE34C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Friday, Sep 19, 2025 |
Friday, Sep 19, 2025
9:15 AM - 10:15 AM EDT
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Safer Choice Chemicals: Protecting the Indoor Environment, Residents, and Staff
In 2024, the Maryland Department of the Environment (MDE) was awarded a U.S. EPA grant to work with a handful of long-term care facilities in Maryland, with the intention of encouraging the use of Safer Choice certified product in their facilities. Overuse of chemicals and lack of training of frontline environmental services and maintenance workers has led to poor indoor air quality and adverse health impacts for workers and residents living within extended care settings.
The scope of the grant program includes staff and resident training/education as well as the development of policies and procedures, including procurement, to increase the use of safer and more sustainable chemicals and products for cleaning, disinfection, and maintenance. Upon completion of the grant program, a final toolkit, including training and policy and procedure templates will be developed and made available to the long-term care industry throughout Maryland.
Speaker(s): Shari Solomon, Esq. CIEC, President, CleanHealth Environmental, LLC Jane Rohde, AIA, GGF, FIIDA, ASID, ACHA, CHID, GGA-EB, LEED AP BD+C, Principal
Skilled Nursing
Assisted Living
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 215, Ocean City Convention Center |
Location: 215, Ocean City Convention Center |
2025091909:1510:15 001 | FRI, SEP 19 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FF34C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Wednesday, Sep 17, 2025 |
Wednesday, Sep 17, 2025
10:45 AM - 11:45 AM EDT
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Stories Love Music Meets LEGO Serious Play
The Collaboration Stories Love Music Meets LEGO Serious Play Event begins with musical selections and strategies for managing behaviors of seniors with dementia and self-care for caregivers. After each musical selection, participants will build responses to the music with LEGO bricks. The collaborative sessions will allow participants to experience the power of both listening to music and creating their own responses to it. Through this collaboration participants will leave with double tools for stress management and caregiving.
Speaker(s): Loretta Veney, Certified LEGO® Serious Play® Facilitator, Ms, Loretta Veney Inspires Ilyana Kadushin, Executive Director, Stories Love Music
Skilled Nursing
Assisted Living
CFOs/Business Office
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 215, Ocean City Convention Center |
Location: 215, Ocean City Convention Center |
2025091710:4511:45 001 | WED, SEP 17 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0135C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Thursday, Sep 18, 2025 |
Thursday, Sep 18, 2025
8:00 AM - 9:00 AM EDT
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Successfully Navigating Nursing Home Reimbursement Compliance 3-2025
The 2024 CERT report has been released, and SNFs lead in Medicare claim error rates, most of which are due to a lack of documentation. Navigating the intricate landscape of Medicare Part A and B compliance audits in nursing home reimbursement is not an easy journey. This engaging session will shed light on the contemporary challenges facing nursing homes in adhering to Medicare Part A and B regulations. We'll explore practical strategies and best practices that empower administrators and the interdisciplinary team to navigate the intricate web of regulations effectively. Through an interactive approach, incorporating audience polling and real-world examples, attendees will gain actionable insights and best practices to enhance their compliance practices within the realm of Medicare Part A and B in nursing home settings.
Speaker(s): Alicia Cantinieri, MBA, BSN, RN, CHC, CMDP, RAC-MT, RAC-CTA, DNS-CT, QCP, Managing Director, Clinical Reimbursement & Regulatory Compliance, Zimmet Healthcare Services Group, LLC
Skilled Nursing
CFOs/Business Office
Clinical Staff
Leadership/Administrators/Directors/Managers
Skilled Nursing facility
Location: 215, Ocean City Convention Center |
Location: 215, Ocean City Convention Center |
2025091808:0009:00 001 | THU, SEP 18 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0035C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0735C9AC-4987-EF11-8107-E02365054D38 |
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| Tuesday, Sep 16, 2025 |
Tuesday, Sep 16, 2025
4:30 PM - 5:30 PM EDT
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The Role of Maryland’s Money Follows the Person Program in Long-Term Care
The Money Follows the Person Demonstration (MFP) is a federally funded initiative designed to support individuals transitioning from institutional settings back into the community with the necessary long-term services and supports. In Maryland, the program plays a critical role in ensuring that individuals in nursing facilities, chronic hospitals, and state residential centers have access to home- and community-based services that enhance their independence and quality of life. This session will explore how collaborative efforts between nursing facilities and Maryland’s Money Follows the Person program can streamline transitions, improve resident outcomes, and ensure compliance with evolving Medicaid policies. Attendees will gain insights into strategies that enhance provider engagement, mitigate common barriers, and align with policy changes, including CMS updates and value-based care initiatives. barriers, and align with policy changes, including CMS updates and value-based care initiatives.
Speaker(s): Adedapo Laditan, MS, PhD(c), Project Director, Money Follows the Person Demonstration, Maryland Department of Health Jarrod C. Terry, Chief, Division of Institutional Services, Maryland Department of Health Leah Chambers, Assistant Director, Office of Long Term Care Services and Supports, Maryland Department of Health
Skilled Nursing
Assisted Living
CFOs/Business Office
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 215, Ocean City Convention Center |
Location: 215, Ocean City Convention Center |
2025091616:3017:30 001 | TUE, SEP 16 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FE34C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Wednesday, Sep 17, 2025 |
Wednesday, Sep 17, 2025
9:15 AM - 10:30 AM EDT
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Keynote: Stephen McKinley Henderson
Actor Stephen McKinley Henderson, whose roles include Dune, Fences, Lady Bird, and more will discuss his role as a resident in the assisted living community in the show A Man on the Inside. Respected by the long term care community as a show which accurately portrays many of the themes of life in an assisted living, Stephen will touch on how the show was researched and directed in order to accurately reflect the lives of residents and staff, as well as the experience of a long career in Hollywood and the impacts of aging both in front of the camera and in life off-screen.
Speaker(s): Stephen McKinley Henderson
Skilled Nursing
Assisted Living
CFOs/Business Office
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: Performing Arts Center (PAC), Ocean City Convention Center |
Location: Performing Arts Center (PAC), Ocean City Convention Center |
2025091709:1510:30 000 | WED, SEP 17 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0335C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Thursday, Sep 18, 2025 |
Thursday, Sep 18, 2025
10:15 AM - 11:30 AM EDT
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Keynote: The Unexpected Journey: Finding Strength, Hope, and Yourself on the Caregiving Path
Emma Heming WIllis, caregiver to husband Bruce WIllis on his journey with frontotemporal dementia, will speak about navigating the complicated, heartbreaking, and transformative experience that is caregiving for your loved one with dementia. Weaving in the latest research and insights from dementia and caregiving experts, Ms. Willis will discuss caring for yourself while doing one of the hardest and most heartbreaking jobs.
Speaker(s): Emma Heming Willis
Skilled Nursing
Assisted Living
CFOs/Business Office
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: Performing Arts Center (PAC), Ocean City Convention Center |
Location: Performing Arts Center (PAC), Ocean City Convention Center |
2025091810:1511:30 000 | THU, SEP 18 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0335C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Wednesday, Sep 17, 2025 |
Wednesday, Sep 17, 2025
1:45 PM - 3:00 PM EDT
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Keynote: The Honorable Larry Hogan
Drawing on personal experience managing a state government through a pandemic as well as his own health journey, Former Governor of Maryland Larry Hogan will provide a keynote address on the critical role long term care providers play in ensuring the safety and health of Maryland's most vulnerable population. With many issues continuing today, there is still a need for bipartisan cooperation to tackle pressing workforce challenges, improving funding streams, and modernizing regulations to better reflect the realities of caregiving. While discussing past experiences and future challenges, Govenor Hogan reminds providers that they are uniquely positioned to be proactive advocates for their residents, to embrace innovation, and that maintaining transparency to build public trust is essential for leaders in any role.
Speaker(s): Larry Hogan, The Honorable
Skilled Nursing
Assisted Living
CFOs/Business Office
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: Performing Arts Center (PAC), Ocean City Convention Center |
Location: Performing Arts Center (PAC), Ocean City Convention Center |
2025091713:4515:00 000 | WED, SEP 17 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FE34C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Tuesday, Sep 16, 2025 |
Tuesday, Sep 16, 2025
11:30 AM - 12:30 PM EDT
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A New Era for Maryland’s Skilled Nursing Facilities — How Is Your Facility Faring?
In today’s ever-evolving healthcare landscape, Maryland skilled nursing facilities face numerous financial challenges. This presentation will provide an in-depth analysis of the current financial environment, using industry data insights to highlight key trends and opportunities. Our healthcare experts will demonstrate how facilities can leverage their financial data to improve operational efficiency, enhance revenue cycles and overcome common financial hurdles.
Attendees will also gain valuable benchmarking insights, allowing them to see how their facilities compare to others in their region and across the state. Through real-life scenarios and case studies, participants will walk away with actionable strategies to drive financial sustainability and long-term success. Join us to uncover innovative solutions tailored to the unique needs of skilled nursing facilities. BONUS — everyone who attends this session will receive a detailed written summary of the annual benchmark report and their facility's scorecard. Speaker(s): Jennifer Rock, CPA, Partner, Gross, Mendelsohn & Associates
Skilled Nursing
CFOs/Business Office
Leadership/Administrators/Directors/Managers
Skilled Nursing facility
Location: 207 - 208, Ocean City Convention Center |
Location: 207 - 208, Ocean City Convention Center |
2025091611:3012:30 000 | TUE, SEP 16 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FF34C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0735C9AC-4987-EF11-8107-E02365054D38 |
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| Wednesday, Sep 17, 2025 |
Wednesday, Sep 17, 2025
4:15 PM - 5:15 PM EDT
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Assisted Living / Skilled Nursing Compliance Trends and an Inside Look at HHS-OIG
Assisted living/skilled nursing providers may lack sufficient knowledge and understanding about the procedures and operations of the U.S. Department of Health and Human Services, Office of Inspector General (HHS-OIG). These knowledge gaps hinder providers’ abilities to appropriately identify, plan for, and respond to HHS-OIG audits, evaluation, and investigations, as well as to carry out compliance activities effectively. Attendees will gain important knowledge, skills, and insights to understand and effectively manage emerging assisted living/skilled nursing compliance and enforcement issues within their respective organizations.
Speaker(s): David Traskey, Attorney and Certified Fraud Examiner (CFE), Partner, Garfunkel Wild, P.C.
Skilled Nursing
Assisted Living
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 207 - 208, Ocean City Convention Center |
Location: 207 - 208, Ocean City Convention Center |
2025091716:1517:15 001 | WED, SEP 17 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0035C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Thursday, Sep 18, 2025 |
Thursday, Sep 18, 2025
3:00 PM - 4:00 PM EDT
|
Beyond Compliance: Strengthening Cybersecurity and Reducing Insurance Costs in Senior Living
Panel discussion with Jim Mauser, RCM&D Insurance and Risk Advisor and Beacon Institute Board Member, Valentino Papa, CPCU, ARM, AINS, Client Executive, Commercial, RCM&D and Steve Cambere, EVP - Business Development, CorePLUS Technologies Cyber threats targeting senior living communities are at an all-time high, with ransomware, data breaches, and phishing attacks posing significant financial and operational risks. For many organizations, cybersecurity efforts are often seen as a compliance obligation — but what if you could turn those efforts into a strategic advantage that reduces your cyber insurance costs while enhancing resident and operational protection? Join CorePLUS Technologies and RCM&D as we explore how senior living organizations can move beyond baseline compliance to implement proactive cybersecurity strategies that not only mitigate risk but also result in lower insurance premiums. In this session, we will cover:
Speaker(s): Steve Cambere, Executive Vice President, Business Development | Beacon Institute Board Member, CorePLUS Technologies Jim Mauser, Insurance & Risk Advisor, RCM&D and Beacon Institute Board Member, RCM&D Valentino Papa, CPCU, ARM, AINS, Cyber Practice Leader, RCM&D
Skilled Nursing
Assisted Living
CFOs/Business Office
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 207 - 208, Ocean City Convention Center |
Location: 207 - 208, Ocean City Convention Center |
2025091815:0016:00 001 | THU, SEP 18 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FF34C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Wednesday, Sep 17, 2025 |
Wednesday, Sep 17, 2025
10:45 AM - 11:45 AM EDT
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Difficult Residents, Securing Payments, Income, Payors and Tools for Succe$$
Presentation will benefit owners, financial leaders, regional directors and administrators/executive directors, business office directors and Medicaid specialists. Often do facilities run into the issue of residents’ capacity/incapacity, no payor for continued stay, lack of family involvement or misappropriation of resident funds, and/or refusal or failure to redirect resident contribution to cost of care/resource responsibility and income. Presentation will provide a TOOLBOX to help resolve issues of payment and tough cases/residents and how better to approach difficult financial issues -made easy- when choosing the right “tool” in our “legal tool box”. Addressing, WHAT? do we do to avoid lack of payors. HOW? to address a situation that presents a difficult resident or family, financially. WHERE? which Maryland jurisdiction as important jurisdictional nuisances we need to be aware of. HOW? to use our TOOLS and TOOLBOX to benefit the facility and secure payments, MA-LTC approvals, income and payors more consistently and sooner!
Speaker(s): Rachel Kling, Juris Doctor, Bar Admissions: New York, Maryland & DC, Attorney, KLING LAW LLC
Skilled Nursing
Assisted Living
CFOs/Business Office
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 207 - 208, Ocean City Convention Center |
Location: 207 - 208, Ocean City Convention Center |
2025091710:4511:45 001 | WED, SEP 17 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0335C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Thursday, Sep 18, 2025 |
Thursday, Sep 18, 2025
9:05 AM - 10:05 AM EDT
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Eating With Your Eyes
The webinar will delve into the critical role food presentation plays in the care of the senior population, emphasizing how visual and sensory factors can significantly impact dining experiences for older adults. Participants will gain insights into why food presentation matters, from the fundamentals of menu evaluation to more specific details such as color, contrast, texture, height, cuts, shapes, and variety. The session will also explore classical plating methods that elevate the dining experience. Additionally, valuable tips will be shared on how to assist individuals with dementia during mealtime, ensuring they can enjoy their food more effectively and independently.
Speaker(s): Jason Voyda, CDM, CFPP, Vice President of Culinary and Nutrition Services, CHR Consulting Services, Inc
Skilled Nursing
Assisted Living
Clinical Staff
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 207 - 208, Ocean City Convention Center |
Location: 207 - 208, Ocean City Convention Center |
2025091809:0510:05 001 | THU, SEP 18 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0135C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Tuesday, Sep 16, 2025 |
Tuesday, Sep 16, 2025
12:45 PM - 1:45 PM EDT
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Empowering Care: Leveraging Technology for Family-Centric Support in Diverse Communities
In today’s healthcare landscape, technology is a powerful tool for enhancing family-centric care, especially for residents from diverse backgrounds. This session will examine innovative strategies and technologies that promote equitable access to resources, information, and support for residents and their families. Through engaging discussions and practical insights, participants will learn how to leverage technology to address unique cultural and individual needs, ensuring inclusive and personalized care. Real-world case studies will showcase successful implementations of these tools, highlighting their role in fostering collaboration, improving communication, and strengthening engagement between families, caregivers, and healthcare providers. Whether you’re looking to adopt new technologies or optimize existing systems, this session provides actionable strategies to enhance family connections and elevate care standards. Join us to explore the intersection of technology and family-centric care and discover how it can transform the resident experience while promoting inclusivity and equity in senior living.
Speaker(s): Allison Rainey, APRN, FNP-BC, Head of Nursing and Clinical Informatics, MatrixCare
Skilled Nursing
Assisted Living
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 207 - 208, Ocean City Convention Center |
Location: 207 - 208, Ocean City Convention Center |
2025091612:4513:45 001 | TUE, SEP 16 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0135C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Tuesday, Sep 16, 2025 |
Tuesday, Sep 16, 2025
4:30 PM - 5:30 PM EDT
|
How I Learned To Stop Worrying and Love the Guardianship Process
This process is a step-by-step tutorial on how to successfully pursue a guardianship as a skilled provider, CCRC or AL. The guardianship process can be complex but can be an invaluable problem-solving tool for vulnerable adults who lack cognitive capacity. Navigating the process successfully can mean the difference between getting these individuals the help they need and ensuring that you - the provider - can ensure proper decision-makers and ensure a payor source/proper Medicaid management. This seminar will provide you everything you need to know about the process start to finish.
Speaker(s): Christopher McNally, Partner, The Bodie Firm
Skilled Nursing
Assisted Living
CFOs/Business Office
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 207 - 208, Ocean City Convention Center |
Location: 207 - 208, Ocean City Convention Center |
2025091616:3017:30 001 | TUE, SEP 16 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FF34C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Tuesday, Sep 16, 2025 |
Tuesday, Sep 16, 2025
2:00 PM - 3:00 PM EDT
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Mindful Dementia Care: Cultivating Well-Being for Staff, Families, and Individuals with Dementia
By proactively preventing and managing stress among staff, family members, and individuals with dementia, we can greatly enhance the quality of dementia care, improve care outcomes, and create a healthier work environment. Reducing stress not only minimizes dementia-related behaviors but also improves job satisfaction, lowers staff turnover, and addresses other challenges in care settings. This program will explore common stressors in dementia care, including triggers for individuals with dementia, family members, and staff. Participants will gain practical strategies to foster well-being, such as creating a supportive environment, empowering staff, and preventing distress triggers in those with dementia. By implementing these approaches, we can promote a more positive, effective, and compassionate dementia care experience for all involved.
Speaker(s): Denise Scruggs, CDP, CADDCT, CMDCP, CMDCPT, Director of Education, National Council of Certified Dementia Professionals (NCCDP) Aysha Kuhlor, MSN, RN, PAC-NE, Chief Clinical Officer, Institute of Post Acute Care (InsPAC)
Assisted Living
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 207 - 208, Ocean City Convention Center |
Location: 207 - 208, Ocean City Convention Center |
2025091614:0015:00 001 | TUE, SEP 16 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0335C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Thursday, Sep 18, 2025 |
Thursday, Sep 18, 2025
4:15 PM - 5:15 PM EDT
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My patient had sepsis! What next?
This presentation will focus on the disease state of sepsis, along with the overall financial, business, and patient-level impacts. We will start with a high-level overview of sepsis and will then discuss how to care for sepsis-recovering patients in the post-acute setting. We will examine how a collaborative team was formed with a medical provider group, a skilled nursing facility, and a hospital system to tackle high readmission rates and frequent patient decompensations for patients recovering from sepsis in a post-acute/long-term care facility. The presentation will include the formation of the collaborative group, the process and timeline, implementation, challenges, results, and ongoing expansion of the program.
Speaker(s): Virginia Noftsier, AS, BS, MMS, PA-C, Director of Operations, Post-Acute Services, Adfinitas Health
Skilled Nursing
Assisted Living
CFOs/Business Office
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 207 - 208, Ocean City Convention Center |
Location: 207 - 208, Ocean City Convention Center |
2025091816:1517:15 001 | THU, SEP 18 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0135C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Wednesday, Sep 17, 2025 |
Wednesday, Sep 17, 2025
8:00 AM - 9:00 AM EDT
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Nursing Home Surveys Most frequently cited deficiencies and Immediate Jeopardy
Review of the top ten most frequently cited deficiencies in Maryland. Immediate jeopardy process, requirements, and expectations.
Speaker(s): Heather Reed, Deputy Director of Long Term Care, Office of Health Care Quality
Skilled Nursing
Skilled Nursing facility
Location: 207 - 208, Ocean City Convention Center |
Location: 207 - 208, Ocean City Convention Center |
2025091708:0009:00 001 | WED, SEP 17 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0035C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 0735C9AC-4987-EF11-8107-E02365054D38 |
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| Friday, Sep 19, 2025 |
Friday, Sep 19, 2025
10:30 AM - 11:30 AM EDT
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Preventing Infections, Protecting Lives: Dialysis in Skilled Nursing Facilities
Dialysis in skilled nursing facilities faces unique infection control challenges not seen in outpatient dialysis locations. This presentation will examine the different types of dialysis facilities in skilled nursing facilities, highlighting the key differences to better understand the challenges they may face. This presentation will focus on common infection control gaps observed during onsite infection control assessments within Maryland. This presentation will highlight the unique challenges seen in dialysis performed in den settings as well as emphasize that some infection control responsibilities overlap between the dialysis and the skilled nursing facility. To address these concerns, best practices for mitigating these infection control gaps will be discussed so skilled nursing facilities can learn how to help prevent infections including the spread of multidrug resistant organisms.
Speaker(s): Holly Simpson, MPH, CIC, Infection Prevention and Control SPecialist, Maryland Department of Health
Skilled Nursing
Clinical Staff
Leadership/Administrators/Directors/Managers
Skilled Nursing facility
Location: 207 - 208, Ocean City Convention Center |
Location: 207 - 208, Ocean City Convention Center |
2025091910:3011:30 001 | FRI, SEP 19 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0135C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0735C9AC-4987-EF11-8107-E02365054D38 |
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| Wednesday, Sep 17, 2025 |
Wednesday, Sep 17, 2025
3:15 PM - 4:15 PM EDT
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Successful Discharge Begins on Admission – Improve Outcomes through Effective Care Navigation and Live Analytics
According to a 2022 JAMA Network study, 1 in 5 Medicare beneficiaries discharged from the hospital receive care in a Skilled Nursing Facility (SNF). Care transitions are vulnerable moments where complications can lead to readmissions, making effective discharge planning crucial. This session explores a patient-centered, interdisciplinary approach to care transitions, emphasizing the role of care managers and social workers in leveraging post-acute analytics and Social Determinants of Health (SDoH) to anticipate patient needs. Attendees will learn strategies to enhance care coordination, facilitate effective communication across all stakeholders, and implement best practices that reduce Emergency Department utilization and rehospitalizations. We will also highlight care management practices, including transition of care standards, that improve outcomes for high-risk patients.
Speaker(s): Lindsey Ford, RN, Network Program Manager, Real Time Medical Systems
Skilled Nursing
Skilled Nursing facility
Location: 207 - 208, Ocean City Convention Center |
Location: 207 - 208, Ocean City Convention Center |
2025091715:1516:15 001 | WED, SEP 17 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FE34C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 0735C9AC-4987-EF11-8107-E02365054D38 |
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| Thursday, Sep 18, 2025 |
Thursday, Sep 18, 2025
8:00 AM - 9:00 AM EDT
|
Tardive Dyskinesia in Long Term Care
Tardive Dyskinesia (TD) is a Distinct Movement Disorder Associated with Prolonged Exposure to Dopamine Receptor Blocking Agents (DRBAs). Differential diagnosis of drug induced movement disorders Is necessary for appropriate monitoring and treatment. Use of multiple treatment options may be necessary in patients with multiple DRBA-induced movement disorders. Older age residents on antipsychotics are at higher risk for tardive dyskinesia. TD diagnosis has been shown to be associated with higher all-cause healthcare costs. TD can also affect the QOL in LTC including effects on physical functioning and ADLs as well as psychosocial functioning. This presentation will focus on the appropriate screening, diagnosis and treatment of TD as well as the burden associated with this debilitating condition.
Speaker(s): Kendra Davies, BS Pharm, PharmD, Associate Director, Medical Affairs, Neurocrine Biosciences, Inc
Skilled Nursing
Assisted Living
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 207 - 208, Ocean City Convention Center |
Location: 207 - 208, Ocean City Convention Center |
2025091808:0009:00 001 | THU, SEP 18 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0135C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Friday, Sep 19, 2025 |
Friday, Sep 19, 2025
8:00 AM - 9:00 AM EDT
|
Technology and Managing PDPM
With new guidance to surveyors regarding MDS accuracy and the increase in audits for Medicare Part A and Medicaid case-mix, SNF teams must understand the guidelines for coding the MDS and the documentation required to support the services provided. This session will discuss MDS accuracy, the most common audit findings, using technology to enhance facility efforts, best practices to ensure success with reimbursement, and positive audit outcomes.
Speaker(s): Alicia Cantinieri, MBA, BSN, RN, CHC, CMDP, RAC-MT, RAC-CTA, DNS-CT, QCP, Managing Director, Clinical Reimbursement & Regulatory Compliance, Zimmet Healthcare Services Group, LLC
Skilled Nursing
Clinical Staff
Leadership/Administrators/Directors/Managers
Skilled Nursing facility
Location: 207 - 208, Ocean City Convention Center |
Location: 207 - 208, Ocean City Convention Center |
2025091908:0009:00 001 | FRI, SEP 19 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0035C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0735C9AC-4987-EF11-8107-E02365054D38 |
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| Friday, Sep 19, 2025 |
Friday, Sep 19, 2025
9:15 AM - 10:15 AM EDT
|
The Benefits of a Good Night's Sleep- How Implementing a Restorative Sleep Program can Improve Outcomes
This program will explore with you the impact sleep has on your resident's daily life. We will dive into the ripple effect created by sleep disruption. Once we understand the physiological sleep cycle we can then explore ways to promote restorative sleep and improve outcomes for your residents. We will engage in interactive activities to identify factors that can affect sleep, discuss your experiences with challenges and solutions; and develop strategies for implementing change to establish a restorative sleep plan. This session will include a presentation along with small group activities to promote learning through peer interaction and experiences.
Speaker(s): Marie McCormick, RN, BSN, Clinical Nurse Advisor, ESSITY
Skilled Nursing
Assisted Living
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 207 - 208, Ocean City Convention Center |
Location: 207 - 208, Ocean City Convention Center |
2025091909:1510:15 001 | FRI, SEP 19 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0135C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Friday, Sep 19, 2025 |
Friday, Sep 19, 2025
11:30 AM - 12:30 PM EDT
|
Why We Sing: How Communal Singing Support Healthy and Creative Aging
Dr. Gene Cohen’s groundbreaking Creative Aging study, The Impact of Professional Conducted Cultural Programs on the Physical Health, Mental Health, and Social Functioning of Older Adults-2-Year Results (2007) inspired the founding of Encore Creativity for Older Adults. Study participants engaging in weekly choral rehearsals for two years experienced many improvements to their health and wellbeing including decrease in falls, decrease in medication, and an increase in participation in other community activities.
Since that study, many others have been conducted to explore the role music (especially singing) plays in health and wellness as we age. This session will present an overview of this work and how it can be used in conjunction with Hettler’s Wellness Wheel to design meaningful choral experiences for older adults.
Session attendees will have the opportunity to experience some of the music activities that Encore incorporates into our Arts for Life programming for people with memory loss.
Speaker(s): Mary Ann East, DMA, CDP, Arts and Aging Research Director, Encore Creativity for Older Adults
Skilled Nursing
Assisted Living
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 207 - 208, Ocean City Convention Center |
Location: 207 - 208, Ocean City Convention Center |
2025091911:3012:30 001 | FRI, SEP 19 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0335C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Tuesday, Sep 16, 2025 |
Tuesday, Sep 16, 2025
3:15 PM - 4:15 PM EDT
|
Marketing as an Introvert: Leveraging Quiet Strengths for Big Impact
Marketing doesn’t have to be loud to be effective. In fact, introverts possess unique strengths that can make them exceptional marketers. This presentation is designed to empower introverts by highlighting how qualities like deep listening, thoughtful communication, and authenticity can drive powerful marketing results. Discover how to turn your quieter nature into a marketing superpower and succeed in a world that often favors extroversion. We’ll explore strategies for building genuine client relationships, crafting authentic messaging, and using social media to build brand awareness. You’ll learn how to harness your core introverted strengths for sustainable success, engage meaningfully on social media, and ask thoughtful questions at networking events to foster deeper connections. By the end of this session, you’ll walk away with practical tools and a newfound confidence in your ability to market yourself and your business while staying true to your personality.
Speaker(s): David Posner, MBA, Healthcare Advocate, 3 Point Care Consulting
Skilled Nursing
Assisted Living
CFOs/Business Office
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 209, Ocean City Convention Center |
Location: 209, Ocean City Convention Center |
2025091615:1516:15 001 | TUE, SEP 16 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FE34C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Tuesday, Sep 16, 2025 |
Tuesday, Sep 16, 2025
2:00 PM - 3:00 PM EDT
|
Careforce Report: Should I Stay, or Should I Go?
Explore the findings of KARE’s Careforce Report, where over 3,000 senior care caregivers share their perspectives on job satisfaction, industry challenges, and factors influencing turnover. With 86% of caregivers committed to staying, significant issues—such as low pay, cited by 28% as a primary reason for leaving, and burnout at 9%—highlight the need for change.
Speaker(s): Rich Kortum, Vice President Strategic Partnerships, KARE Technologies
Skilled Nursing
Assisted Living
Clinical Staff
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 209, Ocean City Convention Center |
Location: 209, Ocean City Convention Center |
2025091614:0015:00 001 | TUE, SEP 16 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FF34C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Tuesday, Sep 16, 2025 |
Tuesday, Sep 16, 2025
11:30 AM - 12:30 PM EDT
|
Caring for Your Future: A Transformative Pooled Employer Plan Option Designed for Healthcare Providers
This presentation explores the transformative power of Pooled Employer Plans (PEPs) and their unique benefits for home care and healthcare providers. Discover how PEPs streamline retirement plan administration, reduce costs, and enhance investment options by pooling resources across multiple employers. Tailored to the needs of the caregiving industry, this session will highlight how PEPs alleviate administrative burdens, ensure compliance, and empower providers to offer competitive retirement benefits—supporting both employee financial wellness and organizational success in a demanding field.
Speaker(s): Ron Santo, Senior Consultant; Director of Client Service & Consulting; Kelly Benefits Retirement Advisory, N/A John Kelly, Jr., Vice President; Kelly Benefits Retirement Advisory, Kelly Benefits
CFOs/Business Office
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 209, Ocean City Convention Center |
Location: 209, Ocean City Convention Center |
2025091611:3012:30 001 | TUE, SEP 16 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FE34C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Wednesday, Sep 17, 2025 |
Wednesday, Sep 17, 2025
10:45 AM - 11:45 AM EDT
|
Data-Driven Transformation: Enhancing Senior Care with AI and Analytics
Explore how data-driven strategies and AI improve senior care by streamlining workflows, enhancing decision-making, and improving resident outcomes. Learn the impact of real-time dashboards and AI-powered tools in transforming operations 1. The Power of Insights Use real-time data to drive efficiency and decision-making. Integrate diverse data sources for a unified view. 2. Transformative Dashboards Census & Financial Metrics: Monitor occupancy, admissions, and finances. Healthcare Metrics: Track readmissions, falls, and medication adherence. Resident Engagement: Personalize experiences with activity feedback. Dining: Optimize meal planning and satisfaction through AI insights. Foundations & Donations: Track donor engagement and fundraising outcomes. 3. AI in Action Automate workflows to save time and reduce errors. Predict trends for better resource planning and care outcomes. Use generative AI to assist concierge staff in answering resident queries quickly. 4. Best Practices Steps to integrate AI and analytics into workflows. Strategies to overcome challenges and scale solutions.
Speaker(s): Dusanka Delovska-Trajkova, Chief Information Officer, Ingleside CHIRAG MEHTA, Partner and VP Strategy, Nuaig
Skilled Nursing
Assisted Living
CFOs/Business Office
Leadership/Administrators/Directors/Managers
Continuing Care Retirement Communities (CCRC)
Location: 209, Ocean City Convention Center |
Location: 209, Ocean City Convention Center |
2025091710:4511:45 001 | WED, SEP 17 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FE34C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0935C9AC-4987-EF11-8107-E02365054D38 |
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| Wednesday, Sep 17, 2025 |
Wednesday, Sep 17, 2025
3:15 PM - 4:15 PM EDT
|
Designing a Smart Resident Room for the Senior Living Facility of the future
Designing resident rooms requires a balance of providing the optimal space for occupants to use and an environment where residents want to come for senior living facility managers. Hear from a cross functional panel who took an idea from concept to reality in designing an integrated smart resident room solution. This session will educate the audience on options for a user friendly mobile interface and integrated room controller for both staff and residents to manage HVAC, Lighting and Shade Control through a Bluetooth Mesh network the resulted in a positive, healthy space through that included the utilization of tunable white light for circadian rhythm.
Speaker(s): Dan Cremins, Senior Sales and Market Development Manager, DELTA INTELLIGENT BUILDING TECHNOLOGIES Jeff Foflygen, Director of Information Technology / HIPAA Security Officer Michael Sanzotti, RCDD, LEED AP, Principal, Director of Technology Solutions, Reese Hackman
Skilled Nursing
Assisted Living
CFOs/Business Office
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 209, Ocean City Convention Center |
Location: 209, Ocean City Convention Center |
2025091715:1516:15 001 | WED, SEP 17 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0135C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Tuesday, Sep 16, 2025 |
Tuesday, Sep 16, 2025
4:30 PM - 5:30 PM EDT
|
Fostering Engagement: Small Group Programs for Cognitive Support
In this presentation the audience will review small group programming and how it can be categorically beneficial for individuals living with cognitive decline. It can encourage social interactions, provide individualized structured support, inspire engagement, benefit the individual cognitively & emotionally, deliver customized programming, and promote a sense of safety & comfort. Overall, small group programming fosters a sense of community and engagement, providing emotional, cognitive, and social benefits to those living with cognitive decline.
Speaker(s): Patricia Hagen, CTRS, ALM, CDP, Center Director, Winter Growth Medical Adult Day Center and Assisted Living Veronica Hoover, DHA, MHA, ACHE, Corporate Memory Care Manager
Skilled Nursing
Assisted Living
Social Workers/Resident Well Being
All Facility Types Above
Location: 209, Ocean City Convention Center |
Location: 209, Ocean City Convention Center |
2025091616:3017:30 001 | TUE, SEP 16 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0335C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Tuesday, Sep 16, 2025 |
Tuesday, Sep 16, 2025
12:45 PM - 1:45 PM EDT
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How to win in Value Based Care
The session will focus on succeeding both economically and medically in Value Based Care. VBC is promoted by CNS and will certainly win the marketplace. Great SNF organizations are earning more dollars and improving the care of their patients via these programs. Better care leads to better income, happier families and discharge planners,and a much lower regulatory burden.
Speaker(s): Scott Rifkin, M.D., Chairman, Provider Partners Health Plan
Skilled Nursing
Assisted Living
CFOs/Business Office
Clinical Staff
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 209, Ocean City Convention Center |
Location: 209, Ocean City Convention Center |
2025091612:4513:45 001 | TUE, SEP 16 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0335C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Wednesday, Sep 17, 2025 |
Wednesday, Sep 17, 2025
8:00 AM - 9:00 AM EDT
|
Mental Matters: Behavioral Health Risks and Opportunities in Long-Term Care
Behavioral health is a critical and growing service area among long-term care residents. In this seminar, we will discuss key developments, growth opportunities, and compliance considerations relating to the provision of behavioral health services in the long-term/post-acute care setting. In particular, we will focus on risks related to adequacy of documentation, medical necessity, and resident consent. We will also discuss key strategies for engagement of mental health professionals, including key contractual provisions to consider when engaging outside clinicians. By the end of this seminar, you should be armed with an understanding of the major issues at play when engaging behavioral health providers to serve your residents.
Speaker(s): Kyle Rene, Partner, Whiteford, Taylor & Preston, LLP Harriett Wall, CHC, MBA, President & CEO, LW Consulting, Inc.
Skilled Nursing
Assisted Living
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 209, Ocean City Convention Center |
Location: 209, Ocean City Convention Center |
2025091708:0009:00 001 | WED, SEP 17 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FF34C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Wednesday, Sep 17, 2025 |
Wednesday, Sep 17, 2025
4:15 PM - 5:15 PM EDT
|
Navigating Dangerous Waters: Responding to Notices of Intent to Revoke License and Disenroll from Medicaid and Notices of Charge of Employment Discrimination
Equip yourself to effectively respond to notices of intent to revoke your facility's license and disenroll from Medicaid and notices of charge of employment discrimination. The presenters will offer practical guidance for identifying and mitigating risk to avoid these types of notices and provide strategies for effectively defending against allegations of legal wrongdoing. Ms. Stillman will focus on offensive and defensive methods to fight MDH's attempts to revoke license and Medicaid Certification. Ms. Luse will address the immediate steps your facility should take after receiving a notice of charge of discrimination, strategies for responding to a charge, and how to effectively prepare for and participate in an agency investigation.
Speaker(s): Ferrier R. Stillman, Partner, Tydings Jaime W. Luse, Partner, Tydings
Skilled Nursing
Assisted Living
CFOs/Business Office
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 209, Ocean City Convention Center |
Location: 209, Ocean City Convention Center |
2025091716:1517:15 001 | WED, SEP 17 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FF34C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Thursday, Sep 18, 2025 |
Thursday, Sep 18, 2025
9:05 AM - 10:05 AM EDT
|
AI Meets Compliance: Automating Skilled Nursing Documentation to Prevent Revenue Leakage & Reduce Regulatory Risk
With increased regulatory scrutiny and stringent CMS reimbursement guidelines, SNFs cannot afford documentation errors or compliance gaps. AI-powered documentation automation and real-time auditing offer a solution to reduce staff burden while ensuring every billable service is captured and reimbursed. This session provides practical insights into AI’s compliance, efficiency, and revenue protection role.
Speaker(s): Jorge Santibanez, MD, MBA, CPE, CEO, PAC-Partners
Skilled Nursing
CFOs/Business Office
Clinical Staff
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 217, Ocean City Convention Center |
Location: 217, Ocean City Convention Center |
2025091809:0510:05 001 | THU, SEP 18 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0035C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Wednesday, Sep 17, 2025 |
Wednesday, Sep 17, 2025
4:15 PM - 5:15 PM EDT
|
Don't Get Stuck: Securing Public Benefits Including Medical Assistance Through the Administrative Appeals Process
Seniors and their care providers rely on public benefits, but the process to secure those benefits can be daunting. Learn how to use Administrative Appeals to your advantage from moving the application process along in a timely manner to appealing an improper denial. The presentation will focus on the administrative appeal process in Maryland for all State public benefits, with an emphasis on Long Term Care Medical Assistance issues. Learn who, when, why and how to file, how to prepare for a hearing and what to expect when you get there.
Speaker(s): Emily Zychowicz, Esq., Managing Partner/Owner, BZ Elder Law, BZ Elder Law
Skilled Nursing
Assisted Living
CFOs/Business Office
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 217, Ocean City Convention Center |
Location: 217, Ocean City Convention Center |
2025091716:1517:15 001 | WED, SEP 17 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0035C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Friday, Sep 19, 2025 |
Friday, Sep 19, 2025
8:00 AM - 9:00 AM EDT
|
Elder Financial Exploitation: Adapting to New Challenges
"Elder Financial Exploitation: Adapting to New Challenges" explores the growing issue of financial abuse targeting older adults and offers insights into emerging trends and effective prevention strategies. As society evolves, so do the tactics employed by exploiters, making it essential for caregivers, family members, and professionals to stay informed and proactive.
This presentation will cover the latest data on elder financial exploitation, identifying red flags and warning signs, and understanding the psychological impact on victims. We will also discuss innovative approaches to safeguarding older adults, including legal resources, community programs, and collaborative efforts with law enforcement. Participants will leave with practical tools and knowledge to empower and protect older adults from financial abuse, ensuring their dignity and security in an increasingly complex landscape.
Speaker(s): Andre Lingham, President, Center for Elder Justice and Education, Inc.
Skilled Nursing
Assisted Living
CFOs/Business Office
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 217, Ocean City Convention Center |
Location: 217, Ocean City Convention Center |
2025091908:0009:00 001 | FRI, SEP 19 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0335C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Thursday, Sep 18, 2025 |
Thursday, Sep 18, 2025
4:15 PM - 5:15 PM EDT
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Fall and Fracture Prevention Strategies for Residents with Limited Mobility or Bedbound Conditions
This presentation will explore the increasing risk of falls and fractures among bedbound individuals residing in long-term care facilities. The presentation will review the application of assessment tools that enable us to forecast the probability of a resident being at risk for injuries related to a falls or fractures. Additionally, we will present various elements of care and review care plan documentation that categorize individual risk levels as mild, moderate, or high. Each risk category is linked to specific interventions that caregivers can select based on the unique needs of each resident.
Speaker(s): Heather Murphy, MS OTR/L, Director of Rehabilitation Services, Western Maryland Hospital Center
Skilled Nursing
Assisted Living
Clinical Staff
Leadership/Administrators/Directors/Managers
Skilled Nursing facility
Location: 217, Ocean City Convention Center |
Location: 217, Ocean City Convention Center |
2025091816:1517:15 001 | THU, SEP 18 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0135C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0735C9AC-4987-EF11-8107-E02365054D38 |
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| Friday, Sep 19, 2025 |
Friday, Sep 19, 2025
11:30 AM - 12:30 PM EDT
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Fight or Flight: Embracing the Journey of Memory Care Together
Do the families you serve make you want to fight or take flight during care plan meetings? Have you ever said we can care for the resident it's the family we are challenged with.
Transitioning a loved one into memory care can be overwhelming. Onboarding families to memory care is essential for a successful partnership This program offers guidance on helping the families understand cognitive impairment, manage expectations, and embrace person-centered care. Learn how to instill important insights of dementia progression and effective strategies for approaching challenges with empathy with the families. By redefining the family role as advocates and partners in care, we can navigate the memory care journey with confidence and compassion together.
Speaker(s): Carol Ditman, CDP CMDCP CADDCT, Sr. Executive Director of Programming, Country Meadows Retirement Communities Marjorie Cotterman, RN, BSN, CDP, CADDCT, CMDCP, CMDCPT, CDCM, Director of Education and Training, Inspirations Assisted Living and Memory Care
Skilled Nursing
Assisted Living
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 217, Ocean City Convention Center |
Location: 217, Ocean City Convention Center |
2025091911:3012:30 001 | FRI, SEP 19 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0135C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Tuesday, Sep 16, 2025 |
Tuesday, Sep 16, 2025
2:00 PM - 3:00 PM EDT
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From Aging to Thriving: Senior Living Communities Refreshed
The ‘Silver Tsunami’ is here, and it is fueling the need for both new senior living communities as well as reimagining existing spaces. A thoughtful master planning exercise for a community can provide meaningful impacts for current and prospective residents, and owners, operators, and staff. This often includes modernizing buildings, upgrading amenities, adapting to modern needs including technology integration, and promoting social and physical well-being for the whole community.
This presentation will discuss the approach, process, benefits and resulting outcomes of a well-thought-out repositioning exercises at existing communities and campuses. We will focus on real-world observations that have led to carefully curated design solutions which have benefitted the resident experience and how these communities are run, as well as improved owners and operators’ bottom lines. We will showcase successful case studies and owner/operator feedback highlighting the positive outcomes to investing in existing spaces and infrastructure within senior living communities.
Speaker(s): Meredith Shamer, AIA, Associate Principal, Hord Coplan Macht
Skilled Nursing
Assisted Living
CFOs/Business Office
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 217, Ocean City Convention Center |
Location: 217, Ocean City Convention Center |
2025091614:0015:00 001 | TUE, SEP 16 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FE34C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Tuesday, Sep 16, 2025 |
Tuesday, Sep 16, 2025
4:30 PM - 5:30 PM EDT
|
Harnessing AI Innovations to Transform Senior Care
In an era where technology continuously reshapes healthcare, artificial intelligence stands out as a transformative tool for enhancing senior care. This session will explore how AI-driven solutions can proactively address the unique challenges faced by seniors, from monitoring health conditions to improving social engagement. Attendees will gain insights into innovative applications of AI in telehealth, predictive analytics, and personalized care plans. Join us to discover how these advancements can lead to improved health outcomes, increased quality of life, and more efficient caregiving processes.
Speaker(s): Daniel Zhu, VP of Product, MatrixCare
Skilled Nursing
Assisted Living
Clinical Staff
All Facility Types Above
Location: 217, Ocean City Convention Center |
Location: 217, Ocean City Convention Center |
2025091616:3017:30 001 | TUE, SEP 16 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0135C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Tuesday, Sep 16, 2025 |
Tuesday, Sep 16, 2025
12:45 PM - 1:45 PM EDT
|
Hidden in Plain Sight: Addressing Substance Use in Assisted Living While Supporting Aging in Place
Substance use disorder (SUD) in older adults is frequently overlooked—misinterpreted as cognitive decline, aging, or emotional changes. Yet, with the rise in alcohol and prescription drug misuse among seniors, Assisted Living communities must be equipped to identify and respond to this growing challenge. This session will explore the prevalence of SUD in older adults, highlight subtle warning signs that are often missed, and provide evidence-based treatment strategies and support models that allow residents to age in place safely. Attendees will gain practical tools for early identification, interdisciplinary care planning, and recovery support that centers dignity and safety.
Speaker(s): Tonoah Hampton, DSL, MSN, RN, Consultant, Brighter Days Recovery Center
Assisted Living
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
Assisted Living Facility
Location: 217, Ocean City Convention Center |
Location: 217, Ocean City Convention Center |
2025091612:4513:45 001 | TUE, SEP 16 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0135C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0835C9AC-4987-EF11-8107-E02365054D38 |
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| Wednesday, Sep 17, 2025 |
Wednesday, Sep 17, 2025
10:45 AM - 11:45 AM EDT
|
How Social Determinants of Health Impact the Health of Your Workforce
A large proportion of those employed in the senior living industry earn what the Brookings Institute describes as a lower wage. This interactive panel discussion will introduce the Social Determinants of Health (SDOH); how financial and other resource insecurities impact those earning a lower wage; how to use data to explore the impacts of SDOH; and strategies to mitigate resource scarcity.
While SDOH impact over 80% of a person's health, until recently, SDOH data remained absent from a person's medical claims. The panelists will discuss how their organization marries publicly available SDOH data with individual member medical claims to uncover the impact of resource insecurity on the health and well-being of team members.
The panelists will also how introduce employer strategies and publicly available resources shown to mitigate the risk of resource insecurity.
Speaker(s): Betsy Nota-Kirby, MS, VP, National Health Management Consulting, Marsh McLennan Agency Heidi Orstad, DNP, RN, PHN, CCM, Clinical Consultant Jill Verchota-Luce, MPH, RDN, LD, IFNCP, Health Management Consultant
Skilled Nursing
Assisted Living
CFOs/Business Office
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 217, Ocean City Convention Center |
Location: 217, Ocean City Convention Center |
2025091710:4511:45 001 | WED, SEP 17 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FE34C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Tuesday, Sep 16, 2025 |
Tuesday, Sep 16, 2025
3:15 PM - 4:15 PM EDT
|
Is Your Facility Ready for State Surveyors? Let Live Data Analytics Guide You
While CMS remains diligent in oversight of nursing facilities, poor survey outcomes bring challenging consequences. Patterns of reoccurring cited deficiencies make it vital to have systems in place to self-identify areas for improvement and implement successful processes well in advance of onsite surveys. This session discusses how data-driven technology helps ensure facilities are survey-ready and in compliance with federal regulations. Learn how live data analytics assists in identifying areas to enhance performance improvement plans and interventional measures as well as reduces administrative and regulatory burden – enabling facilities to “be ready” for whenever state surveyors show up.
Speaker(s): Cheryl Scalzo, RN, Customer Success Manager, Real Time Medical Systems
Skilled Nursing
Skilled Nursing facility
Location: 217, Ocean City Convention Center |
Location: 217, Ocean City Convention Center |
2025091615:1516:15 001 | TUE, SEP 16 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FE34C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 0735C9AC-4987-EF11-8107-E02365054D38 |
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| Tuesday, Sep 16, 2025 |
Tuesday, Sep 16, 2025
11:30 AM - 12:30 PM EDT
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Move Management - managing a whole lot more than moving. For moves, estate management and aging in place.
A major issue for older adults is the overwhelming task of dealing with their possessions. In light of transitions such as moving or aging in place, Move Managers can provide customized support including systematic organization and assistance to make moving manageable. Move Managers can also provide support to the sales office in communities - helping expedite and streamline client's moves. They can make a home safe and accessible for aging in place. They can also manage dispersing the contents of a home for estate management. Through this session you will come to understand how to identify a qualified move manager, how they interact with relocation companies, cost associated with utilizing a move manager, the services they offer and more.
Speaker(s): Charna Kinneberg, Certified Senior Move Managers, BSN, MBA, industry founder / 23 year exper, Executive Vice President, Moyer Move Management
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 217, Ocean City Convention Center |
Location: 217, Ocean City Convention Center |
2025091611:3012:30 001 | TUE, SEP 16 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FF34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Wednesday, Sep 17, 2025 |
Wednesday, Sep 17, 2025
8:00 AM - 9:00 AM EDT
|
Music Beyond Entertainment: Model for Creating Deep and Lasting Engagement in Assisted Living & Memory Care Communities
This session explores how the presence of consistent and long-term musicians can be a powerful tool for fostering connection, engagement and well-being in Assisted Living and Memory Care communities. Unlike traditional use of musicians as visiting performers, musicians-in-residence cultivate trust and build relationships that extend beyond entertainment, creating spaces where residents, staff, and families connect on a deeper level. Through real life experience from Winter Growth (Columbia, MD) and a proven model, attendees will gain practical insight into implementing these programs where residents become active participants in collaborative projects such as co-creating songs and curating festivals. Through interactive, resident-driven programs, community embedded musicians enable musical experiences that adapt to the needs and interest of the community over time.
Speaker(s): Jiyoung Oh, Director of Training, Iris Music Project Patricia Hagen, CTRS, ALM, CDP, Center Director, Winter Growth Medical Adult Day Center and Assisted Living
Skilled Nursing
Assisted Living
Social Workers/Resident Well Being
All Facility Types Above
Location: 217, Ocean City Convention Center |
Location: 217, Ocean City Convention Center |
2025091708:0009:00 001 | WED, SEP 17 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FF34C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Wednesday, Sep 17, 2025 |
Wednesday, Sep 17, 2025
3:15 PM - 4:15 PM EDT
|
Navigating Workforce Challenges: A Roundtable Discussion on Recruitment, Engagement and Retention Excellence
Join us for a dynamic roundtable session designed to foster open discussion and shared learning among providers facing similar challenges. With a moderator guiding the conversation, this session invites participants to share insights, strategies, and solutions to common issues related to recruitment, employee orientation, career development, and retention. This is an opportunity to hear from peers who are actively addressing these concerns in their own organizations, exchange best practices, and leave with actionable takeaways. Whether you’re grappling with staff shortages or seeking innovative ways to enhance professional growth opportunities, this session will provide a platform for collaborative problem-solving. This will be a truly collaborative opportunity for attendees to share their workforce challenges, discuss creative solutions to complex problems, and allow providers to highlight the work their doing to improve caregiver engagement and retention.
Speaker(s): Nate Hamme, President and CEO, Ceca Foundation
Skilled Nursing
Assisted Living
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 217, Ocean City Convention Center |
Location: 217, Ocean City Convention Center |
2025091715:1516:15 001 | WED, SEP 17 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 FF34C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Thursday, Sep 18, 2025 |
Thursday, Sep 18, 2025
3:00 PM - 4:00 PM EDT
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Older Adults' Vulnerability to Scams: Using Knowledge of Psychology and Cognition to Identify Protective Strategies
Older adults are increasingly vulnerable to scams that can leave them in financial ruin. According to the FBI's Internet Crime Complaint Center, roughly $3.4 billion in total fraud losses were reported by people over age 60 in 2023, up 11% from 2022. There are psychological and cognitive variables unique to generation and age group that contribute to increased vulnerability. We will explore these variables and use that knowledge to identify strategies to help protect older adults and prevent fraud.
Speaker(s): Melissa Tanner, Ph.D., Licensed Psychologist, VP of Education, CounterPoint Health Services
Skilled Nursing
Assisted Living
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 217, Ocean City Convention Center |
Location: 217, Ocean City Convention Center |
2025091815:0016:00 001 | THU, SEP 18 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0135C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Friday, Sep 19, 2025 |
Friday, Sep 19, 2025
10:30 AM - 11:30 AM EDT
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There's no Fun without U: Improve your emergency preparedness through highly engaging training and exercises
This interactive session helps long-term care professionals improve emergency preparedness through engaging training methods. Traditional drills often fail to keep participants engaged, leading to gaps in readiness. This presentation introduces innovative strategies like gamification, role-playing, and immersive technology to make training both effective and enjoyable.
Attendees will learn to design exercises tailored to their facility’s risks, balancing fun with the seriousness of preparedness. Practical tips on involving staff, gathering feedback, and promoting continuous improvement will be shared. Real-world case studies will show how facilities have successfully implemented these strategies, strengthening emergency response. The session concludes with actionable takeaways and an open discussion to help participants enhance their preparedness training approach.
Speaker(s): Matthew Gallardo, BASW, MBAC, Regional Account Executive, HAPevolve
Skilled Nursing
Assisted Living
CFOs/Business Office
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 217, Ocean City Convention Center |
Location: 217, Ocean City Convention Center |
2025091910:3011:30 001 | FRI, SEP 19 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0335C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FA34C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
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| Friday, Sep 19, 2025 |
Friday, Sep 19, 2025
9:15 AM - 10:15 AM EDT
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Top 10 deficiencies and tips to mitigate
CMS is in the process of decreasing the number of outstanding surveys throughout the country and are focused on returning to a sense of normalcy. Infection control deficiencies continue to be cited across the nation at all levels of scope and severity but other areas such as accidents, quality of care and care planning continue in the top ten deficiencies. Civil money penalties are being implemented based on survey findings and have increased in frequency and severity.
Revisions to the surveyor process are soon to be put into place to streamline survey but has focused on improving surveyor knowledge on area related to staff and PBJ. Please join us in discussing the current deficiencies, to identify causes and methods to prevent their occurrence
Speaker(s): Barbara Bates, MSN, RAC-CT, DNS-MT, QCP-MT, Executive Trainer, MDS Consultants Linda Winston, RN, BSN, MSN, RAC-CT, RAC-CTA, DNS-MT, QCP-MT, Executive Trainer, MDS Consultants
Skilled Nursing
Skilled Nursing facility
Location: 217, Ocean City Convention Center |
Location: 217, Ocean City Convention Center |
2025091909:1510:15 001 | FRI, SEP 19 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0035C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 0735C9AC-4987-EF11-8107-E02365054D38 |
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| Thursday, Sep 18, 2025 |
Thursday, Sep 18, 2025
8:00 AM - 9:00 AM EDT
|
Unlocking the Power of Retained Abilities in Dementia Care
This presentation will explore how leveraging retained cognitive abilities in individuals with dementia can significantly improve their quality of life and overall wellbeing. By focusing on the strengths that remain—such as music comprehension, sensory skills, visual cues and emotional responses—caregivers and healthcare professionals can design more personalized, effective care strategies. We will discuss practical approaches to identify and nurture these abilities, the benefits of doing so for both people with dementia and caregivers, and evidence-based interventions that support cognitive engagement and emotional fulfillment.
Speaker(s): Cara Skrypchuk, BS, RD, CDP, CPI, ACC, CMDCP, MBA, VP of Memory Care and Life Enrichment, Trilogy
Skilled Nursing
Assisted Living
Clinical Staff
Social Workers/Resident Well Being
Leadership/Administrators/Directors/Managers
All Facility Types Above
Location: 217, Ocean City Convention Center |
Location: 217, Ocean City Convention Center |
2025091808:0009:00 001 | THU, SEP 18 |
0435C9AC-4987-EF11-8107-E02365054D38 0535C9AC-4987-EF11-8107-E02365054D38 0635C9AC-4987-EF11-8107-E02365054D38 0135C9AC-4987-EF11-8107-E02365054D38 F834C9AC-4987-EF11-8107-E02365054D38 F934C9AC-4987-EF11-8107-E02365054D38 FB34C9AC-4987-EF11-8107-E02365054D38 FC34C9AC-4987-EF11-8107-E02365054D38 FD34C9AC-4987-EF11-8107-E02365054D38 0A35C9AC-4987-EF11-8107-E02365054D38 |
