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Michelle Horner - Manager, Tools and Technology Communications, Comcast
Creating digital experiences is my specialty. With a background in communications and design, I have a talent for increasing employee and customer engagement through websites and digital workspaces. I'm 100% customer focused and use design thinking as my North Star when creating user experiences that are intuitive and engaging. At Comcast, I serve as the website product owner of an intranet serving our sales, technician, and customer service teams with the latest information on our products, pricing, and competition. Our internal website is the secret sauce to how our frontline teams provide a first-class customer experience.

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